Connection broken or link not found

D

dwmzmm

Yesterday, I noticed that I can't open certain websites I visit often, such
as Facebook and the Ye Old Rocket Forum. When I click the address and/or
type the address, I'm always directed to a generic page that says "Oops, the
link is down" or something of that nature. I am able to open many other
websites, but certain ones just will not display properly without the
annoying error messages. I tried chatting with an ATT rep last night (I have
ATT U-verse), but he wasn't able to assist with his trouble shooting efforts,
saying the problem is with my Microsoft Windows and not ATT. Can any one
help?
 
J

JS

All I can tell you is that yesterday I had the same
problem (not the same websites) for sites I goto
on a daily basis. I'm on Verizon and not ATT.
 
P

Paul

dwmzmm said:
Yesterday, I noticed that I can't open certain websites I visit often, such
as Facebook and the Ye Old Rocket Forum. When I click the address and/or
type the address, I'm always directed to a generic page that says "Oops, the
link is down" or something of that nature. I am able to open many other
websites, but certain ones just will not display properly without the
annoying error messages. I tried chatting with an ATT rep last night (I have
ATT U-verse), but he wasn't able to assist with his trouble shooting efforts,
saying the problem is with my Microsoft Windows and not ATT. Can any one
help?

When you type in a symbolic address into a web browser

http://www.sun.com

the computer consults DNS to convert the name to an IP address.
Then it can use the IP address, and send a packet to that node.

http://72.5.124.61

There are various ways to defeat that. For example, if the
DNS servers at your ISP are not working, then new addresses
typed into the browser, wouldn't resolve at all. No symbolic
address would work.

Various OSes, have a "hosts" file, which is a local translation
from symbolic to numeric address. That is typically used to
override what DNS would normally do. For example, if you did
something like this

sun.com 127.0.0.1

that mapping would cause a request to see the Sun Microsystems
website, into a local loopback request. The result is, you
cannot reach the site. This trick is typically used, for
some advertising sites. Some adware tools, might populate
the hosts file, to defeat advertisers.

doubleclick.net 127.0.0.1

There are also DNS exploits that can be carried out on a computer.

http://en.wikipedia.org/wiki/Cache_poisoning

To observe your networking session, and the packets on your
Ethernet, you can use a packet sniffer like Wireshark. In the
"View" menu, set name resolution for the Network layer, in order
to make the trace a bit easier to read. Or you can leave it at
the default value, so the trace consists of IP addresses. Using
the Capture:Interfaces and then clicking "start" next to the most
likely functional network interface, starts your trace. Then,
use your web browser, and watch what happens in the Wireshark window.
Each packet sent and received, should be logged in the window.

http://en.wikipedia.org/wiki/Wireshark

Now, none of this would be very enlightening, without independent
verification of DNS translation. For example, if you went to a
command (DOS) window, and did

nslookup www.sun.com

that performs the same kind of DNS query, as was done by your web browser.
But, there are a few web sites, that make DNS translation available,
to check them manually. For example

http://www.zoneedit.com/lookup.html

A translation performed there, uses the local DNS available to that
zoneedit computer, so it has a different view of the world than your
computer. If the translations agree, then there is a good chance
everything is OK. If the translations diverge, there could be
good reasons or bad reasons for that.

You can watch Wireshark, to see where your browser is going.
Or, you can use nslookup to emulate what the browser would
do, using the same local DNS. Then, compare to an external website
offering DNS translation, to see if it agrees. Sometimes, a
DNS mapping is being changed, so you may catch the Internet
with an inconsistent mapping. But if everything ends up going
to some poker, porn, or casino site, you know it cannot be that broken
by accident.

HTH,
Paul
 
D

dwmzmm

Well, after struggling with this issue almost all day yesterday (and
Thursday) I got on my home computer this morning to find I can now load those
websites that were elusive the past few days. Not sure how or why. Just
hope it doesn't happen
again in the future...... Thanks for the tips, Paul. Will keep them handy
JIC.
 

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