Hi Simon,
I am just writing to see how everything is going. If you have any updates
or need any further assistance on this issue, please feel free to let me
know.
Thanks & Regards,
Ken Zhao
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security <
http://www.microsoft.com/security>
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| X-Tomcat-ID: 131078337
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain
| Content-Transfer-Encoding: 7bit
| From: (e-mail address removed) ("Ken Zhao [MSFT]")
| Organization: Microsoft
| Date: Wed, 09 May 2007 08:27:42 GMT
| Subject: Re: Connecting to Vista with RDP causes old desktop icons to
appear
| X-Tomcat-NG: microsoft.public.windows.vista.general
| Message-ID: <
[email protected]>
| Newsgroups: microsoft.public.windows.vista.general
| Lines: 409
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:97662
| NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
|
| Hi Simon,
|
| Here is the Clean Boot troubleshooting steps:
|
| Note: You must be logged on as an administrator or a member of the
| Administrators group to follow these steps. If the computer is connected
to
| a network, network policy settings may also prevent you from follow these
| steps.
|
| 1. Click Start, type msconfig.exe in the Start Search box, and then press
| ENTER.
| If you are prompted for an administrator password or confirmation, type
| your password, or click Continue.
| 2. On the General tab, click Selective Startup, and then clear the Load
| system services and Load Startup Items check boxes. You cannot clear the
| Use Original Boot.ini check box.
| 3. On the Services tab, select the Hide All Microsoft Services check box,
| and then click Disable All.
| 4. Click OK, and then click Restart to restart the computer.
| 5. After Windows starts, determine whether the symptoms still occur.
| Note: Look closely at the General tab to make sure that the check boxes
| that you cleared are still cleared. Continue to step 6 if all of the
check
| boxes are cleared. If the Load System Services check box is the only
| disabled check box, the computer is not clean-booted. If additional check
| boxes are disabled and the issue is not resolved, you may require help
from
| the manufacturer of the program that puts a check mark back in Msconfig.
|
| If all of the check boxes are cleared, and the issue is not resolved, you
| may have to repeat steps 1 through 5. However, you may also have to clear
| the Load System Services check box on the General tab. This temporarily
| disables Microsoft services (such as, Networking, Plug and Play, Event
| Logging, and Error Reporting) and permanently deletes all restore points
| for the System Restore utility. Do not do this if you want to keep your
| restore points for System Restore or if you must use a Microsoft service
to
| test the issue.
|
| 6. Click Start, type msconfig.exe in the Start Search box, and then press
| ENTER.
| If you are prompted for an administrator password or confirmation, type
| your password, or click Continue.
| 7. On the General tab, select the Load system services check box, click
OK,
| and then click Restart to restart the computer. If the issue continues,
the
| issue is with one of the System services. If the issue does not continue,
| repeat this step for the Load Startup Items check box. After the issue
| occurs, the last item that you selected is the item where the issue is
| occurring.
|
| Thanks & Regards,
|
| Ken Zhao
|
| Microsoft Online Support
| Microsoft Global Technical Support Center
|
| Get Secure! -
www.microsoft.com/security
<
http://www.microsoft.com/security>
| ====================================================
| When responding to posts, please "Reply to Group" via your newsreader so
| that others may learn and benefit from your issue.
| ====================================================
| This posting is provided "AS IS" with no warranties, and confers no
rights.
|
|
|
|
|
| --------------------
| | From: "Simon Collier" <
[email protected]>
| | References: <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| <
[email protected]>
| | In-Reply-To: <
[email protected]>
| | Subject: Re: Connecting to Vista with RDP causes old desktop icons to
| appear
| | Date: Tue, 8 May 2007 09:27:12 -0600
| | Lines: 328
| | Message-ID: <
[email protected]>
| | MIME-Version: 1.0
| | Content-Type: text/plain;
| | format=flowed;
| | charset="iso-8859-1";
| | reply-type=response
| | Content-Transfer-Encoding: 7bit
| | X-Priority: 3
| | X-MSMail-Priority: Normal
| | X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
| | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
| | X-MS-CommunityGroup-PostID: {B798A36B-3F0D-479A-9661-D938125C95B2}
| | X-MS-CommunityGroup-ThreadID: 504680A3-7CDB-4E40-B478-437654F855AC
| | X-MS-CommunityGroup-ParentID: CF88DB77-D9F5-464F-893F-5975D5D017FB
| | Newsgroups: microsoft.public.windows.vista.general
| | Path: TK2MSFTNGHUB02.phx.gbl
| | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.vista.general:97269
| | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | X-Tomcat-NG: microsoft.public.windows.vista.general
| |
| | Hi Ken:
| |
| | Can you please describe to me what Clean Boot is, and how I can
| accomplish
| | this? I need Windows to accept Remote Desktop connections, so
Diagnostic
| | Mode does not work.
| |
| | Thanks.
| | Simon
| |
| |
| |
| | | | > Sorry for the delay. I will tyr this! Not sure what you mean by
"clean
| | > boot"? Diagnostic mode? Or will that disable remote desktop access?
| | >
| | > Thanks!
| | > Simon
| | >
| | >
| | >
| | > | | >> Hi Simon,
| | >>
| | >> Does the issue also occur when you boot into Clean Boot mode using
| | >> MSCONFIG? What about other different user profiles?
| | >>
| | >> Thanks & Regards,
| | >>
| | >> Ken Zhao
| | >>
| | >> Microsoft Online Support
| | >> Microsoft Global Technical Support Center
| | >>
| | >> Get Secure! -
www.microsoft.com/security
| | >> <
http://www.microsoft.com/security>
| | >> ====================================================
| | >> When responding to posts, please "Reply to Group" via your
newsreader
| so
| | >> that others may learn and benefit from your issue.
| | >> ====================================================
| | >> This posting is provided "AS IS" with no warranties, and confers no
| | >> rights.
| | >>
| | >>
| | >>
| | >>
| | >>
| | >> --------------------
| | >> | From: "Simon Collier" <
[email protected]>
| | >> | References: <
[email protected]>
| | >> <
[email protected]>
| | >> <
[email protected]>
| | >> <
[email protected]>
| | >> | In-Reply-To: <
[email protected]>
| | >> | Subject: Re: Connecting to Vista with RDP causes old desktop icons
to
| | >> appear
| | >> | Date: Mon, 30 Apr 2007 09:08:45 -0600
| | >> | Lines: 215
| | >> | Message-ID: <
[email protected]>
| | >> | MIME-Version: 1.0
| | >> | Content-Type: text/plain;
| | >> | format=flowed;
| | >> | charset="iso-8859-1";
| | >> | reply-type=original
| | >> | Content-Transfer-Encoding: 7bit
| | >> | X-Priority: 3
| | >> | X-MSMail-Priority: Normal
| | >> | X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
| | >> | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
| | >> | X-MS-CommunityGroup-PostID: {E3EF6D1C-A1B9-4F84-86F3-2908F71044D0}
| | >> | X-MS-CommunityGroup-ThreadID: 504680A3-7CDB-4E40-B478-437654F855AC
| | >> | X-MS-CommunityGroup-ParentID: 16C18972-0B44-4975-BFD2-B470A401C853
| | >> | Newsgroups: microsoft.public.windows.vista.general
| | >> | Path: TK2MSFTNGHUB02.phx.gbl
| | >> | Xref: TK2MSFTNGHUB02.phx.gbl
| | >> microsoft.public.windows.vista.general:93525
| | >> | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | >> | X-Tomcat-NG: microsoft.public.windows.vista.general
| | >> |
| | >> | Hi Ken:
| | >> |
| | >> | Two points:
| | >> |
| | >> | 1. This issue only occurs when connecting with Remote Desktop,
| | >> therefore
| | >> I
| | >> | cannot test in Safe Mode.
| | >> |
| | >> | 2. I was wrong about one of the points I made: I do not logon to
| | >> Machine
| | >> 2
| | >> | with Kerberos Realm credentials; only Machine 1. Therefore, I
think
| the
| | >> | Kerberos Realm logon is a red herring. This appears to be more of a
| | >> Windows
| | >> | XP / domain user profile issue (?).
| | >> |
| | >> | Thanks!
| | >> |
| | >> | Simon
| | >> |
| | >> |
| | >> | | | >> | > Hi Simon,
| | >> | >
| | >> | > Please test the issue in Safe Mode with Network to see if the
issue
| | >> still
| | >> | > occurs in this mode.
| | >> | > Start your computer in safe mode
| | >> | >
| | >>
|
<
http://windowshelp.microsoft.com/Windows/en-US/Help/323ef48f-7b93-4079-a48a
| | >> | > -5c58eec904a11033.mspx>
| | >> | >
| | >> | > Also you may boot into Clean Boot mode using MSCONFIG to monitor
| the
| | >> issue
| | >> | > again.
| | >> | >
| | >> | > Thanks & Regards,
| | >> | >
| | >> | > Ken Zhao
| | >> | >
| | >> | > Microsoft Online Support
| | >> | > Microsoft Global Technical Support Center
| | >> | >
| | >> | > Get Secure! -
www.microsoft.com/security
| | >> | > <
http://www.microsoft.com/security>
| | >> | > ====================================================
| | >> | > When responding to posts, please "Reply to Group" via your
| newsreader
| | >> so
| | >> | > that others may learn and benefit from your issue.
| | >> | > ====================================================
| | >> | > This posting is provided "AS IS" with no warranties, and confers
no
| | >> | > rights.
| | >> | >
| | >> | >
| | >> | >
| | >> | >
| | >> | >
| | >> | > --------------------
| | >> | > | From: "Simon Collier" <
[email protected]>
| | >> | > | References:
<
[email protected]>
| | >> | > <
[email protected]>
| | >> | > | In-Reply-To: <
[email protected]>
| | >> | > | Subject: Re: Connecting to Vista with RDP causes old desktop
| icons
| | >> to
| | >> | > appear
| | >> | > | Date: Fri, 27 Apr 2007 15:26:21 -0600
| | >> | > | Lines: 115
| | >> | > | Message-ID:
<
[email protected]>
| | >> | > | MIME-Version: 1.0
| | >> | > | Content-Type: text/plain;
| | >> | > | format=flowed;
| | >> | > | charset="iso-8859-1";
| | >> | > | reply-type=original
| | >> | > | Content-Transfer-Encoding: 7bit
| | >> | > | X-Priority: 3
| | >> | > | X-MSMail-Priority: Normal
| | >> | > | X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
| | >> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
| | >> | > | X-MS-CommunityGroup-PostID:
| {7D27D77F-A177-4967-96EE-FB2B37F44995}
| | >> | > | X-MS-CommunityGroup-ThreadID:
| 504680A3-7CDB-4E40-B478-437654F855AC
| | >> | > | X-MS-CommunityGroup-ParentID:
| 5F25ED8D-BED8-4390-9973-3C5BFF107744
| | >> | > | Newsgroups: microsoft.public.windows.vista.general
| | >> | > | Path: TK2MSFTNGHUB02.phx.gbl
| | >> | > | Xref: TK2MSFTNGHUB02.phx.gbl
| | >> | > microsoft.public.windows.vista.general:92051
| | >> | > | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | >> | > | X-Tomcat-NG: microsoft.public.windows.vista.general
| | >> | > |
| | >> | > | Hi Ken:
| | >> | > |
| | >> | > | Sorry for the delay.
| | >> | > |
| | >> | > | Yes, the issue only occurs when I logon using the Kerberos
Realm
| | >> | > | credentials. When I logon using the domain account, it does not
| | >> happen.
| | >> | > (So
| | >> | > | REALM\user1 is mapped to DOMAIN\user1. When I logon as
| REALM\user1
| | >> the
| | >> | > old
| | >> | > | files come over, when I logon as DOMAIN\user1 they do not.)
| | >> | > |
| | >> | > | Thanks!
| | >> | > | Simon
| | >> | > |
| | >> | > |
| message
| | >> | > | | | >> | > | > Hello Simon,
| | >> | > | >
| | >> | > | > Thank you for using newsgroup!
| | >> | > | >
| | >> | > | > From your post, does the issue only occur when you log into a
| | >> Kerberos
| | >> | > | > Realm when you log into Windows?
| | >> | > | >
| | >> | > | > Thanks & Regards,
| | >> | > | >
| | >> | > | > Ken Zhao
| | >> | > | >
| | >> | > | > Microsoft Online Support
| | >> | > | > Microsoft Global Technical Support Center
| | >> | > | >
| | >> | > | > Get Secure! -
www.microsoft.com/security
| | >> | > | > <
http://www.microsoft.com/security>
| | >> | > | > ====================================================
| | >> | > | > When responding to posts, please "Reply to Group" via your
| | >> newsreader
| | >> | > so
| | >> | > | > that others may learn and benefit from your issue.
| | >> | > | > ====================================================
| | >> | > | > This posting is provided "AS IS" with no warranties, and
| confers
| | >> no
| | >> | > | > rights.
| | >> | > | >
| | >> | > | >
| | >> | > | >
| | >> | > | >
| | >> | > | >
| | >> | > | > --------------------
| | >> | > | > | From: "Simon Collier" <
[email protected]>
| | >> | > | > | Subject: Connecting to Vista with RDP causes old desktop
| icons
| | >> to
| | >> | > appear
| | >> | > | > | Date: Tue, 24 Apr 2007 14:13:58 -0600
| | >> | > | > | Lines: 32
| | >> | > | > | Message-ID:
| | >> <
[email protected]>
| | >> | > | > | MIME-Version: 1.0
| | >> | > | > | Content-Type: text/plain;
| | >> | > | > | format=flowed;
| | >> | > | > | charset="iso-8859-1";
| | >> | > | > | reply-type=original
| | >> | > | > | Content-Transfer-Encoding: 7bit
| | >> | > | > | X-Priority: 3
| | >> | > | > | X-MSMail-Priority: Normal
| | >> | > | > | X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
| | >> | > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
| | >> | > | > | X-MS-CommunityGroup-PostID:
| | >> {504680A3-7CDB-4E40-B478-437654F855AC}
| | >> | > | > | X-MS-CommunityGroup-MessageCategory:
| | >> | > | > {E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
| | >> | > | > | Newsgroups: microsoft.public.windows.vista.general
| | >> | > | > | Path: TK2MSFTNGHUB02.phx.gbl
| | >> | > | > | Xref: TK2MSFTNGHUB02.phx.gbl
| | >> | > | > microsoft.public.windows.vista.general:89898
| | >> | > | > | NNTP-Posting-Host: TK2MSFTNGHUB02.phx.gbl 127.0.0.1
| | >> | > | > | X-Tomcat-NG: microsoft.public.windows.vista.general
| | >> | > | > |
| | >> | > | > | I have two Vista machines, both using Vista Business.
| | >> | > | > |
| | >> | > | > | "Machine 1" had many large files on the desktop (iso files
I
| | >> | > downloaded,
| | >> | > | > | etc). I deleted them all.
| | >> | > | > |
| | >> | > | > | I logged onto Vista "Machine" 1 from my home XP machine
using
| | >> Remote
| | >> | > | > | Desktop. It took a long time to log on, like there was a
| large
| | >> | > roaming
| | >> | > | > | profile loading. When it came up, the old icons were back.
| When
| | >> I
| | >> | > logged
| | >> | > | > in
| | >> | > | > | locally at work the next day, I deleted all the files from
| the
| | >> | > dekstop
| | >> | > | > again
| | >> | > | > | and forgot all about it.
| | >> | > | > |
| | >> | > | > | I installed Vista onto a second machine. Then I logged on
| from
| | >> home
| | >> | > to
| | >> | > | > | "Machine 2" using Remote Desktop. Oddly, the unwanted
icons
| | >> from
| | >> the
| | >> | > | > FIRST
| | >> | > | > | desktop appeared on my new desktop. Also, my Live Messenger
| | >> contact
| | >> | > list
| | >> | > | > was
| | >> | > | > | duplicated (that's very annoying). I came into work today
and
| | >> | > deleted
| | >> | > | > them
| | >> | > | > | all again.
| | >> | > | > |
| | >> | > | > | I do not have roaming profiles enabled, though I DO have
| folder
| | >> | > | > redirection
| | >> | > | > | setup for My Documents/ My Pictures/ My Music.
| | >> | > | > |
| | >> | > | > | I'm baffled. I don't know where these old desktop icons are
| | >> stored,
| | >> | > or
| | >> | > | > why
| | >> | > | > | my Live Messenger contact list doubled itself up. I just
did
| a
| | >> | > search
| | >> | > of
| | >> | > | > the
| | >> | > | > | file server that holds user directories, etc and there are
| no
| | >> .iso
| | >> | > files
| | >> | > | > on
| | >> | > | > | there. I'm baffled.
| | >> | > | > |
| | >> | > | > | Note sure if this is relevant: We log into a Kerberos
Realm
| | >> when
| | >> we
| | >> | > log
| | >> | > | > into
| | >> | > | > | Windows, this sometimes complicates user accounts.??
| | >> | > | > |
| | >> | > | >
| | >> | >
| | >>
|
(
http://www.microsoft.com/technet/prodtechnol/windows2000serv/howto/kerbstep
| | >> | > | > mspx)
| | >> | > | > |
| | >> | > | > | Thanks in advance for any help!
| | >> | > | > | Simon
| | >> | > | > |
| | >> | > | > |
| | >> | > | >
| | >> | > |
| | >> | > |
| | >> | >
| | >> |
| | >> |
| | >>
| | >
| |
| |
|
|
