Connect using a dial-up modem muted

[Farmer Mike]

I just upgraded my HP Pavilion N5415 notebook from XP
Home to XP Professional. Everything was working fine
under Home, but now I can't setup my dial-up internet
connection. I go to the New Connection Wizard to set it
up, only connect using a broadband connection is
available, the first two options, using a dial-up modem,
and using a broadband connection that requires a user
name and password are muted and unavailable. What do I
need to do to get my dial-up to work? TIA Mike

 

[Ramesh [MS-MVP]]

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=kb;en-us;320558

Description:
If you use the New Connection Wizard to create a new dial-up modem or PPP
over Ethernet (PPPoE) connection you may experience one or both of the
following behaviors:
The Connect using a dial-up modem option in the New Connection Wizard is
unavailable (appears dimmed).
The Connect using a broadband connection that requires a user name and
password option in the New Connection Wizard is unavailable.

========

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/?kbid=329441

Description:
You cannot create a remote access or Dial-Up Networking connection. All
items on the "Network Connection" page of the New Connection Wizard are
unavailable (dimmed).

--
Regards,

Ramesh (MS-MVP)
(e-mail address removed)
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


I just upgraded my HP Pavilion N5415 notebook from XP
Home to XP Professional. Everything was working fine
under Home, but now I can't setup my dial-up internet
connection. I go to the New Connection Wizard to set it
up, only connect using a broadband connection is
available, the first two options, using a dial-up modem,
and using a broadband connection that requires a user
name and password are muted and unavailable. What do I
need to do to get my dial-up to work? TIA Mike

 

[Ron Lowe]

I just upgraded my HP Pavilion N5415 notebook from XP
Home to XP Professional. Everything was working fine
under Home, but now I can't setup my dial-up internet
connection. I go to the New Connection Wizard to set it
up, only connect using a broadband connection is
available, the first two options, using a dial-up modem,
and using a broadband connection that requires a user
name and password are muted and unavailable. What do I
need to do to get my dial-up to work? TIA Mike

Re-apply SP1:

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

 

[Farmer Mike]

Thanks for your help, reloaded SP1 and cleared up my
problem.