G
Guest
I'm running 5 computers on a peer-to-peer network. This problem has slowly
progressed (over 3 weeks) to affect 3 of 5 stations.
I have found a Microsoft article that seems to describe my problem (830380 -
http://support.microsoft.com/default.aspx?scid=kb;en-us;830380), however,
when I perform the Hotfix provide it does not solve my problem. The 3rd
problem under the causes describes what is happening.
Basically, whenever I try to create a .zip file and I get to the point of
saving the file with a name, I select Save, then I get "Save As Dialog Box"
that comes up and states that the file I'm trying to create already exists
(which is doesn't) and asks if I want to replace it.
If I select "Yes" to replace it, a file with the specified name is created
in the folder with a size of 0 KB. If I search in the zip temp folder I can
find the complete file which is to replace the 0 KB file. It is creating the
file, it just can't replace the file in the specified folder with the
completed file.
I'm also running into the same problem with a program we use to create .pdfs.
Also, you can't delete the above noted 0 KB file from the folder. It will
let me delete it, and it removes the file from the folder like it is deleted,
however, if I exit the folder and return to the folder the 0 KB file still
remains.
I have contacted Microsoft regarding this and they send me to Dell's support
since Dell modifies XP on the computers they sell. Dell was no help and sent
me to a technical support site that has a fee. I figured I would try and see
if anyone else can help me regarding this issue.
progressed (over 3 weeks) to affect 3 of 5 stations.
I have found a Microsoft article that seems to describe my problem (830380 -
http://support.microsoft.com/default.aspx?scid=kb;en-us;830380), however,
when I perform the Hotfix provide it does not solve my problem. The 3rd
problem under the causes describes what is happening.
Basically, whenever I try to create a .zip file and I get to the point of
saving the file with a name, I select Save, then I get "Save As Dialog Box"
that comes up and states that the file I'm trying to create already exists
(which is doesn't) and asks if I want to replace it.
If I select "Yes" to replace it, a file with the specified name is created
in the folder with a size of 0 KB. If I search in the zip temp folder I can
find the complete file which is to replace the 0 KB file. It is creating the
file, it just can't replace the file in the specified folder with the
completed file.
I'm also running into the same problem with a program we use to create .pdfs.
Also, you can't delete the above noted 0 KB file from the folder. It will
let me delete it, and it removes the file from the folder like it is deleted,
however, if I exit the folder and return to the folder the 0 KB file still
remains.
I have contacted Microsoft regarding this and they send me to Dell's support
since Dell modifies XP on the computers they sell. Dell was no help and sent
me to a technical support site that has a fee. I figured I would try and see
if anyone else can help me regarding this issue.