computer won't shut down

[jerry]

when attempting to shut down the computer---it stalls at
the screen where it says "computer is shutting down "

Well, it never shuts off. we have to "pull" the plug.
Hopefully someone can help me out. frustrated xp user,
jerry.

 

[Jeena]

i am having the exact same problem. i've kept the power
button pressed down for a few seconds and it does shut
off, but someone told me that wasn't good for the
computer. i've tried all sorts of stuff to try to get my
computer to shut down but it won't and windows help and
support is really no help at all. (i obviously don't have
a solution but i'm just letting you know that i am having
the same problem!)

 

[Thagor]

Could it possibly be that somehow the Advanced Power Management settings in
you BIOS has been changed? It would well be worth a look see.

 

[Kevin]

Go to the website of ur motherboard/BIOS manufactor.
downlaod the lattest firmware for ur BIOS.
Give it a shot.