Regarding post:
--------------------
| From: "mike" <
[email protected]>
| Subject: computer shuts it self off
| Date: Sat, 17 Jan 2004 11:11:46 -0800
|
| My computer just shuts it self off randomly and sometimes
| it turns it self back on.
| It seems to happen everytime I try to run an antivirus
| program, and also when I am playing certain games on
| pogo.com.
| Any ideas on what is going on would be appreciated.
Hi Mike,
It sounds like you may have a driver compatibility issue or perhaps a
failing memory chip. General troubleshooting for this issue are to:
1. Check the event logs for events that could help you isolate the cause.
The System and Application event logs are most helpful.
2. To see the event logs right-click on My Computer and choose Manage, then
Event Viewer. You are looking for Error or Warning events that happened at
or near the time of the reboot.
3. You could try booting your system in a "clean boot" state to see if the
problem persistes. If the problem does not happen in the clean boot state,
it is most likely some 3rd party software ior service.
More information:
316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp
=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)
