Computer restarts for no reason

[Guest]

Can anybody help I am using xp sp2 i have had my computer for about a year no
problems, but my computer restarts its self when it feels like for on reason.

I have also found that when i run a virus scan it freezers when it reach a
certain file every time & restarts file name windows\system32\atmadm.exe i
dont know if this is connected.

 

[Gerry Cornell]

Andy

Try Start, Run, type "sfc /scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

After doing this reboot the computer,


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Gerry

Thanks fo rthe advice which I followed it starts to check files gets about a
quarter of the way through, I get a blue screen with writing on flash up for
a matter of seconds & then the computer restarts.

Does anyone have any more advice.

Thanks
Andy

 

[Gerry Cornell]

Andy

Try it again but do what follows first.

I suggest you Disable automatic restart on system failure. This
should help by allowing time to write down the STOP code properly.
Right click on the My Computer icon on the Desktop and select
Properties, Advanced, StartUp and Recovery, System Failure
and uncheck box before Automatically Restart.

Enable automatic restart on system failure after you have captured /
copied and pasted the message in a further post here.

Have you tried running your anti-virus programme in safe mode?

How many copies of atmadm.exe do you have? What are the file
versions, dates and locations?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Gerry

This is geeting stranger I did as you said when sfc /scannow reach the same
point it stop the screen did not go blue but the pc did restart with the box
unchecked.

I tried to run sfc /scannow again to see if I could get the blue screen
information, but this time it ran straight through no problem, I then ran the
virus scan & that was fine, so dont know what has happened but it seems that
when it restarted with the restart box uncheck something changed.

Ay ideas on what may have happened but all seems okay now.

Andy

 

[Gerry Cornell]

Andy

System File Checker is supposed to replace the dll being used with a
backup copy if something is wrong with the original. Beyond that I
cannot say. Had you done anything else before like running an
anti-virus scan?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Gerry

I had never ran sfc /scannow before to tell you the truth I never even new
it was there. I have had no problem over the pass couple of days so
everything seems fine.

I would like to thankyou for all your help & advice.

Thanks
Andy

 

[Gerry Cornell]

Andy

You're welcome.


--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~