Computer not detecting my kodak dx6490

G

Guest

When I plug my camera in to either front or back USB port nothing happens.
The computer does not detect anything connected. I know it is not the camera
because it works on other computers. My printer is connected be the USB port
in back of hard drive. Have tried to Uninstall USB in device mangaer and that
does not work. In my computer no camera Icon appers either. I noticed in the
control panel under cameras and scanners, when you click on Add Imaging
Device and the wizard starts, you click The Manufa. which is Kodak and the
Model number of my camera is not listed. How do I get it on the list. My
camera is compatible with the Windows XP Home Edition according to Kodak.
 
X

xfile

Hi,

And I assume you've downloaded and installed the latest driver followed
instructions?
 
T

Treeman

xfile said:
Hi,

And I assume you've downloaded and installed the latest driver
followed
instructions?


"sarahsopie" (e-mail address removed)
¼¶¼g©ó¶l¥ó·s»D:[email protected]
When I plug my camera in to either front or back USB port nothing
happens.
The computer does not detect anything connected. I know it is not the
camera
because it works on other computers. My printer is connected be the
USB
port
in back of hard drive. Have tried to Uninstall USB in device mangaer
and
that
does not work. In my computer no camera Icon appers either. I noticed
in
the
control panel under cameras and scanners, when you click on Add
Imaging
Device and the wizard starts, you click The Manufa. which is Kodak and
the
Model number of my camera is not listed. How do I get it on the list.
My
camera is compatible with the Windows XP Home Edition according to
Kodak.-


sarahsopie,
Here's the site for your XP drivers.
'Kodak' (http://tinyurl.com/5qd65)
24mb download, hope your not on dial-up!
Print out the installation instructions, and download to a folder you
can find later. If you already installed Kodak software for this
camera; go to Control Panel, Add/remove programs, and delete the old
Kodak software first, before you install the new software. (reboot
after uninstalling and before updating)
Hope this is of value.
Treeman
 
G

Guest

Hi,
Installed latest drivers, but I shouldn't need kodak software to transfer
pics. In the Camera Wizard for installation my camera is not even listed as a
choice. Can you add a camera into the camera.

sarah
 
T

Treeman

sarahsopie said:
Hi,
Installed latest drivers, but I shouldn't need kodak software to
transfer
pics. In the Camera Wizard for installation my camera is not even
listed as a
choice. Can you add a camera into the camera.

sarah

:
-

xfile Wrote:-
Hi,

And I assume you've downloaded and installed the latest driver
followed
instructions?


"sarahsopie" (e-mail address removed)

¼¶¼g©ó¶l¥ó·s»D:[email protected]
When I plug my camera in to either front or back USB port nothing
happens.
The computer does not detect anything connected. I know it is not
the
camera
because it works on other computers. My printer is connected be the
USB
port
in back of hard drive. Have tried to Uninstall USB in device mangaer
and
that
does not work. In my computer no camera Icon appers either. I
noticed
in
the
control panel under cameras and scanners, when you click on Add
Imaging
Device and the wizard starts, you click The Manufa. which is Kodak
and
the
Model number of my camera is not listed. How do I get it on the
list.
My
camera is compatible with the Windows XP Home Edition according to
Kodak.--


sarahsopie,
Here's the site for your XP drivers.
'Kodak' (http://tinyurl.com/5qd65)
24mb download, hope your not on dial-up!
Print out the installation instructions, and download to a folder you
can find later. If you already installed Kodak software for this
camera; go to Control Panel, Add/remove programs, and delete the old
Kodak software first, before you install the new software. (reboot
after uninstalling and before updating)
Hope this is of value.
Treeman

Looks like you need the WIA drivers for your camera. Look at this
'Kodak' (http://tinyurl.com/65aga) site and see if your camera shows up
in device manager. If it does, download and install the Camera
Connection software for WINDOWS XP systems (CCS14.exe). All it needs is
an .inf file for the camera.
Treeman
( www.google.com is your friend )
 
G

Guest

Hi again,
I think we are maybe one step closer. I think your last advice would work
however, when I plug in my camera nothing happens on the computer, it does
not show up in device manager. Now, I can go into Camera/Scanner Wizard and
click on Kodak and the model number of my camera does not show up as an
option. For giggles I just picked one off of the list and installed it. Now
if I do the instructions from the page that you listed below I can go into
imaging devices click on the camera I installed from the list (which is not
my camera), click the update drivers. Click the Compatible drivers and then
the full list of Kodak Cameras comes up with mine on it. I finish everything
and It says the Wizard has finished installing the software for Kodak dx6490,
however it still does not show up in my device manager. What now, and thanks
for all your help so far.

Sarah
 
T

Treeman

sarahsopie said:
Hi again,
I think we are maybe one step closer. I think your last advice woul
work
however, when I plug in my camera nothing happens on the computer, i
does
not show up in device manager. Now, I can go into Camera/Scanner Wizar
and
click on Kodak and the model number of my camera does not show up a
an
option. For giggles I just picked one off of the list and installed it
Now
if I do the instructions from the page that you listed below I can g
into
imaging devices click on the camera I installed from the list (which i
not
my camera), click the update drivers. Click the Compatible drivers an
then
the full list of Kodak Cameras comes up with mine on it. I finis
everything
and It says the Wizard has finished installing the software for Koda
dx6490,
however it still does not show up in my device manager. What now, an
thanks
for all your help so far.
Hi Sarahsopie,
Best,
Treeman
Sarah

:
-

sarahsopie Wrote:-
Hi,
Installed latest drivers, but I shouldn't need kodak software to
transfer
pics. In the Camera Wizard for installation my camera is not even
listed as a
choice. Can you add a camera into the camera.

sarah

:
-

xfile Wrote:-
Hi,

And I assume you've downloaded and installed the latest driver
followed
instructions?


"sarahsopie" (e-mail address removed)


¼¶¼g©ó¶l¥ó·s»D:[email protected]
When I plug my camera in to either front or back USB port nothing
happens.
The computer does not detect anything connected. I know it is not
the
camera
because it works on other computers. My printer is connected be the
USB
port
in back of hard drive. Have tried to Uninstall USB in device mangaer
and
that
does not work. In my computer no camera Icon appers either. I
noticed
in
the
control panel under cameras and scanners, when you click on Add
Imaging
Device and the wizard starts, you click The Manufa. which is Kodak
and
the
Model number of my camera is not listed. How do I get it on the
list.
My
camera is compatible with the Windows XP Home Edition according to
Kodak.--


sarahsopie,
Here's the site for your XP drivers.
'Kodak' (http://tinyurl.com/5qd65)
24mb download, hope your not on dial-up!
Print out the installation instructions, and download to a folde
you
can find later. If you already installed Kodak software for this
camera; go to Control Panel, Add/remove programs, and delete the old
Kodak software first, before you install the new software. (reboot
after uninstalling and before updating)
Hope this is of value.
Treeman


--
Treeman
--

Looks like you need the WIA drivers for your camera. Look at this
'Kodak' (http://tinyurl.com/65aga) site and see if your camera show
up
in device manager. If it does, download and install the Camera
Connection software for WINDOWS XP systems (CCS14.exe). All it need
is
an .inf file for the camera.
Treeman
( www.google.com is your friend )
Only one more thing I can think of you can try. (well 2 actually)
First without the camera plugged in, go to device manager and uninstal
any usb devices for your motherboard. When you re-boot Windows will fin
the devices and load the drivers again. (Universal Serial Bu
Controllers, USB)
Second, if that didn't work, try rebooting with the camera plugged in
In both scenarios, the camera selector has to be in the downloa
pictures mode. (connect to transfer)
That's all I've got for now. This seems to be a normal side effect fo
SP2.
Your not alone.
Best,
Treema
 

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