Computer is running EXTREMELY slowly

  • Thread starter Thread starter MattW
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MattW

My wife's 2.4 Ghz Celeron XP Home computer is running EXTREMELY slowly..
both on and offline.
I have tried EVERYTHING I can think of and nothing works including :

defragging
-removing all temp files
-cleanup on all disks
-msconfig..to close unneccesary programs from startup
-changing virtual memory
-disabling zone alarm

NOthing can speed it up. The local tech from the store where the computer
was purchased had a quick cursory look in Safe mode and thought it was
probably software related.
The C drive is only 9.7G of which 4G is free...? could that be it?? The
other drive is 27G. Repartition for more room on C??.....
Anyway I am dumbfounded!!
Can anyone help?
Thanks in advance
 
MattW said:
My wife's 2.4 Ghz Celeron XP Home computer is running EXTREMELY slowly..
both on and offline.
I have tried EVERYTHING I can think of and nothing works including :

defragging
-removing all temp files
-cleanup on all disks
-msconfig..to close unneccesary programs from startup
-changing virtual memory
-disabling zone alarm

NOthing can speed it up. The local tech from the store where the computer
was purchased had a quick cursory look in Safe mode and thought it was
probably software related.
The C drive is only 9.7G of which 4G is free...? could that be it?? The
other drive is 27G. Repartition for more room on C??.....
Anyway I am dumbfounded!!
Can anyone help?
Thanks in advance
Click to expand...

Have you tried Defragmenting the drive?

Andy
 
MattW said:
My wife's 2.4 Ghz Celeron XP Home computer is running EXTREMELY
slowly.. both on and offline.
I have tried EVERYTHING I can think of and nothing works including :

defragging
-removing all temp files
-cleanup on all disks
-msconfig..to close unneccesary programs from startup
-changing virtual memory
-disabling zone alarm

NOthing can speed it up. The local tech from the store where the
computer was purchased had a quick cursory look in Safe mode and
thought it was probably software related.
The C drive is only 9.7G of which 4G is free...? could that be it??
The other drive is 27G. Repartition for more room on C??.....
Anyway I am dumbfounded!!
Can anyone help?
Thanks in advance
Click to expand...

Your first troubleshooting step should have been to scan for malware.
Here are some general steps:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

Other than that, we don't have enough information to focus the
troubleshooting.

If the machine is speedy in Safe Mode, it is probably a software problem
but that could include malware, bad drivers, network issues, etc.

Malke
 
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