Gerry said:
Howard
How much RAM memory?
128M
Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?
total 262,216
limit 387,016
peak 363,912
Do you leave your computer on 24/7?
No.
Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.
RESULTS:
Volume (C
Volume size = 18.64 GB
Cluster size = 16 KB
Used space = 14.82 GB
Free space = 3.81 GB
Percent free space = 20 %
Volume fragmentation
Total fragmentation = 9 %
File fragmentation = 18 %
Free space fragmentation = 1 %
File fragmentation
Total files = 84,578
Average file size = 167 KB
Total fragmented files = 613
Total excess fragments = 3,160
Average fragments per file = 1.03
Pagefile fragmentation
Pagefile size = 263 MB
Total fragments = 5
Folder fragmentation
Total folders = 4,047
Fragmented folders = 57
Excess folder fragments = 777
--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
7 1 MB \WINDOWS\WindowsUpdate.log
7 169 KB \WINDOWS\SETUPAPI.LOG
7 8 MB
\WINDOWS\PCHEALTH\HELPCTR\DataColl\CollectedData_5429.xml
5 64 KB \WINDOWS\SYSTEM32\WBEM\Logs\WBEMESS.LO_
10 1 MB
\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{F23D9B8A-2EB5-41D3-BDC5-F5BE2E128DC5}.crmlog
34 19 MB \Program Files\Grisoft\AVG7\INCAVI.AVM
954 177 MB \Program Files\Outlook Express Quick
Backup\Main Identity\Sent Items.dbx
53 628 MB \Program Files\Outlook Express Quick
Backup\Howard Davis\Oldinboxfiles.dbx
5 1 MB \Documents and Settings\All
Users\Application Data\Retrospect\Config75.dat
8 209 KB \Documents and Settings\All
Users\Application Data\Grisoft\Avg7Data\AVG7LOG.LOG
11 1 MB \Documents and Settings\All
Users\Application Data\Grisoft\Avg7Data\AVG7UPD\UPDATE7.LOG
4 409 KB \Documents and Settings\DEFAULT\Local
Settings\Temporary Internet Files\Content.IE5\YD2P2JSX\12[1].jpg
9 5 MB \Documents and Settings\DEFAULT\My
Documents\PPThumbs.ptn
11 562 MB \Documents and Settings\DEFAULT\My
Documents\Restore Local Disk.iso
5 11 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\Folders.dbx
5 315 KB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\Outbox.dbx
38 57 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\Inbox.dbx
134 628 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\Oldinboxfiles.dbx
6 523 KB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\alt.sports.baseball.dbx
43 48 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\Sent Items.dbx
1,135 141 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\Oldsentfiles.dbx
19 2 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\Deleted Items.dbx
5 3 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\alt.politics.democrats.dbx
5 331 KB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\microsoft.public.windowsxp.basics.dbx
6 16 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\alt.conspiracy.dbx
6 5 MB \Documents and Settings\DEFAULT\Application
Data\Identities\{742DC712-BE9D-4EF7-BA65-C0041FC3121A}\Microsoft\Outlook
Express\alt.activism.dbx
7 145 KB \Documents and Settings\DEFAULT\Application
Data\Adobe\Acrobat\7.0\Updater\UDSTORE.JS
9 4 MB \System Volume
Information\_restore{5CFFCF34-CE7C-4728-9FE6-990937671CB9}\RP237\A0058342.MST
6 256 KB \System Volume
Information\_restore{5CFFCF34-CE7C-4728-9FE6-990937671CB9}\RP239\SNAPSHOT\_REGISTRY_USER_NTUSER_S-1-5-18
17 780 KB \System Volume
Information\_restore{5CFFCF34-CE7C-4728-9FE6-990937671CB9}\RP239\SNAPSHOT\_REGISTRY_USER_NTUSER_S-1-5-19
---
Any memory optimisers installed?
No.
Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.
You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.
A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.
---Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 1/15/2008
Time: 3:40:59 PM
User: 44FHV01\default
Computer: 44FHV01
Description:
Detection of product '{15D9EB74-998E-4A04-B468-51C2E7B32182}', feature
'Minimal_Install', component '{67D3226E-1E45-44FF-AEF8-A5AE78251269}'
failed. The resource 'C:\Program Files\Microsoft Picture It!
PhotoPub\IE95boot.exe' does not exist.
THE ABOVE is the FIRST of TWENTY warnings dated for the last (1/15) bootup
in the applications log. Need I post them all?
The source listed for all of these is MsInstaller.
Similar lists of warnings are present for all past bootups, all from
MsInstaller.
ERROR from the SYSTEM log, one of two:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/15/2008
Time: 3:18:35 PM
User: N/A
Computer: 44FHV01
Description:
The Webroot Spy Sweeper Engine service failed to start due to the following
error:
The service did not respond to the start or control request in a timely
fashion.
ERROR, two of two:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 1/15/2008
Time: 3:18:35 PM
User: N/A
Computer: 44FHV01
Description:
Timeout (30000 milliseconds) waiting for the Webroot Spy Sweeper Engine
service to connect.
The above two errors occurred the previous day as well.
----------
What firewall are you relying upon.
Windows firewall.
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
Thank you, Gerry.
Now that we have all this information, what remedial actions are indicated?
Howard
-------------------------
