computer in a loop

[glomu1890]

my Inspiron Dell PC is cought in a loop, I cannot log into the internet, I tried doing the windows repair, unclick automatic start up, unclicked services, unclicked startups, and still is on a loop

 

[Ian]

Welcome to the forums glomu1890

You'll need to give us some more information to work with so that we can help . Which operating system are you using, what hardware do you have to connect to the internet (a wireless router?) and what errors/problems are you getting in full.

 

[glomu1890]

my pc is caught in a loop. tried safe mode and unclick services, unclicked automatic restart. cannot log into internet

 

[glomu1890]

I'm using Vista, on inspiron dell. I have wireless network. It doesn;t give me any errors it just keeps rebooting by it self

 

[Ian]

So the problem is that the computer reboots each time you turn your PC on? Does it do this after a certain period of time or as soon as the desktop has loaded?

 

[glomu1890]

yes it reboots right after it reaches the desktop.

 

[glomu1890]

if I do a normal restart, it will freeze the screen,

 

[glomu1890]

So the problem is that the computer reboots each time you turn your PC on? Does it do this after a certain period of time or as soon as the desktop has loaded?

yes. it reboots as soon as the desktop has loaded

 

[Ian]

If you can't do anything on the desktop in normal or safe mode then there isn't a huge amount you can do if a startup repair fails, other than a format and clean install. You mentioned unclicking startups/services - how did you do this as you'd need access to Windows without the PC restarting instantly to do this?

 

[glomu1890]

If you can't do anything on the desktop in normal or safe mode then there isn't a huge amount you can do if a startup repair fails, other than a format and clean install. You mentioned unclicking startups/services - how did you do this as you'd need access to Windows without the PC restarting instantly to do this?

. I unclicked startups and services under the safe mode. when its on safemode I cannot log in to the internet.

 

[floppybootstomp]

Can you do a virus/malware scan when in safe mode? If so, do so.