Computer doesn't respond issue

[Guest]

Hi, All,

I have a Window XP on Dell Optiplex GX280. After I type user name & password
to login to Windows XP, the computer stuck, I can move and click mouse, but I
could not do anything, there is not any responding from the computer.

I can start from Safe Mode, I checked the event viewer log file, there is an
error message said that is the following:
Event ID: 55, Source: NTFS, Category: Disk
Descriptions: The file system structure on the disk is corrupt and
unusable, please run CHKDSK utility on the Volume C:.

So I go to Recovery Console to run CHKDSK. But the CHKDSK program could not
run complete. It just 62% complete, then stuck.

Does anybody know how I could fix the problem? Do you know why the computer
doesn’t respond? Thanks in advance.

--qq

 

[Dave B.]

First thing to do is run the hard drive mfg's diagnostic utility to see if
the hard drive is failing.

 

[Guest]

Hi, Dave,

Thank you very much for your help.
I have run the Hard drive diagnostic Utillity, it passed. there is not any
error.

--Qing

 

[Jon]

If you run chkdsk from the command prompt in safe mode, with the /v option
(but not the /f option) it will give you a more verbose output of messages
and may highlight the root of the problem. Make a careful note of any error
messages.

Start > run > cmd
chkdsk /?

chkdsk /v

--
Jon

Counting in octal is just like counting in decimal if you don't use your
thumbs.


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