computer does not completely shut down

[Guest]

My Win2k pro computer was set up by the vendor in such a way that after
clicking shutdown it would shut the Windows and then it would power the
computer off.
Yesterday, after downloading a few pieces of software (Win Media Player 9, a
codec package and Media Encoder – all from MS, as well as GSpot (a multimedia
tools package that is supposed to detect a codec used for a media file, a
freeware from GSpot Appliance Corp) the computer behaviour changed: after
shutting Windows down, the Windows go through a normal shutting routine,
saving settings etc, eventually shutting the system down, but is not powering
the box off. The screen turns black with the exception of a blinking cursor
(an underline?) in the upper left corner. The machine remains powered and
judging from the blinking cursor, a low level of activity remains on.

I have scanned the computer for spyware with the new MS anti spyware
package, nothing showed up. My antivirus has not logged anything either.

Any suggestions on what has possibly happened and how to restore the
original setting?

 

[John Thomas Smith]

shutting Windows down, the Windows go through a normal shutting routine,
saving settings etc, eventually shutting the system down, but is not powering
the box off. The screen turns black with the exception of a blinking cursor

Go here (a good site to bookmark)
http://search.microsoft.com/search/search.aspx?st=b&View=en-us

Enter
shutdown problems

Read to see if one of the articles helps, or enter your
own search terms to narrow the problem further

John Thomas Smith
http://www.direct2usales.com
http://www.pacifier.com/~jtsmith

 

[Steve Parry [MVP]]

JanAdam fumbled, fiddled and fingered:

My Win2k pro computer was set up by the vendor in such a way that
after clicking shutdown it would shut the Windows and then it would
power the computer off.
Yesterday, after downloading a few pieces of software (Win Media
Player 9, a codec package and Media Encoder - all from MS, as well as
GSpot (a multimedia tools package that is supposed to detect a codec
used for a media file, a freeware from GSpot Appliance Corp) the
computer behaviour changed: after shutting Windows down, the Windows
go through a normal shutting routine, saving settings etc, eventually
shutting the system down, but is not powering the box off. The screen
turns black with the exception of a blinking cursor (an underline?)
in the upper left corner. The machine remains powered and judging
from the blinking cursor, a low level of activity remains on.

I have scanned the computer for spyware with the new MS anti spyware
package, nothing showed up. My antivirus has not logged anything
either.

Any suggestions on what has possibly happened and how to restore the
original setting?

http://support.microsoft.com/default.aspx?scid=kb;en-uk;315409&sd=tech

 

[Guest]

I haven’t been that nervous when “fumbling and fiddlingâ€.
I just tried to find out why a short movie clip made with CyberLink Power
Creator on one computer would not play on my other machine that seems to have
the same codecs installed.

Thus another question: how to find out where Windows stores the codecs? The
list under Control panel -> Sounds and Multimedia -> Hardware -> Video codecs
-> Properties apparently has not changed after I fumbled in a new MS codec
package which should (I thought) install a bunch of additional codecs?

JanAdam

 

[Guest]

I have solved the problem: I had Adaptec Easy CD Creator 4 installed, which
is not compatible with Win2k. (See
http://support.microsoft.com/default.aspx?scid=kb;en-us;285461 ). I haven’t
been using it, but it did not bother me either until yesterday. Which of the
newly installed software triggered the problem I do not know. I have removed
everything I installed yesterday, well everything I could remove, to no
avail. However after uninstalling Easy CD creator and removing the CD burner
drive using add/remove hardware in control panel, and then restarting and
allowing Windows to ‘find a new hardware’ and installing it, the problem
vanished.

Hope this may help others.

And many thanks for the all good advise in this group.

JanAdam