Computer always restarts after shutdown

[Betty]

After clicking "turn off computer" everything shuts down
momentarily and the screen goes black but then
automatically reboots. Help!

 

[Ramesh [MVP]]

Hi Betty,

XP restarts while shutdown:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q311806

Visit the XP Shutdown knowledgebase [Aumha]
*********************************************************
XP Shutdown Troubleshooters
http://aumha.org/a/shtdwnxp.htm
http://www.aumha.org/win5/a/shtdwnxp.htm
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

http://home.earthlink.net/~leetutor/ruXP/Misc/speedup.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

10 Myths about Windows XP:
http://www.microsoft.com/WindowsXP/expertzone/columns/honeycutt/03december01
..asp


After clicking "turn off computer" everything shuts down
momentarily and the screen goes black but then
automatically reboots. Help!