Code Blue

[trawler11]

I may have a problem which can't be solved, but would appreciate the help
of the best and brightest.

Couple of days ago, my Dell inspiron 8100 refused to reboot, windows screen
appears, goes quickly to flashing a blue screen for a 1/2 second and then
going to the screen with different startup options; i.e. Safe mode, Last
Good config, etc. Nothing will work, only recycles through the same.

I cannot get to the recovery console as after getting to the screen, upon
pushing R or Enter, the blue screen appears indicating Stop: 0x00000024
(0x001902F8, 0xF732C818,0xF7B2C518, 0xF72D6857) In addition, it shows
ntfs.sys address F72D6857 base at F72cc000, Date Stamp 3b7dc8do.

Dell support had me run certain diagnostics...Hard disk passed, other
diagnostics which I performed also appeared to pass.

Meanwhile, the patient status has not changed. This sounds bad....Any help
would be appreciated.

 

[Will Denny]

Hi

Try the following link to MVP Jim Eshelman's web page:

"0x00000024: NTFS_FILE_SYSTEM"
http://aumha.org/win5/kbestop.php#0x24

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| I may have a problem which can't be solved, but would appreciate the help
| of the best and brightest.
|
| Couple of days ago, my Dell inspiron 8100 refused to reboot, windows
screen
| appears, goes quickly to flashing a blue screen for a 1/2 second and then
| going to the screen with different startup options; i.e. Safe mode, Last
| Good config, etc. Nothing will work, only recycles through the same.
|
| I cannot get to the recovery console as after getting to the screen, upon
| pushing R or Enter, the blue screen appears indicating Stop: 0x00000024
| (0x001902F8, 0xF732C818,0xF7B2C518, 0xF72D6857) In addition, it shows
| ntfs.sys address F72D6857 base at F72cc000, Date Stamp 3b7dc8do.
|
| Dell support had me run certain diagnostics...Hard disk passed, other
| diagnostics which I performed also appeared to pass.
|
| Meanwhile, the patient status has not changed. This sounds bad....Any
help
| would be appreciated.
|
|
|
|

 

[Squire]

A possible fault would be, your BIOS chip has gone bad.

 

[John Vogel]

I may have a problem which can't be solved, but would appreciate the help
of the best and brightest.

Couple of days ago, my Dell inspiron 8100 refused to reboot, windows screen
appears, goes quickly to flashing a blue screen for a 1/2 second and then
going to the screen with different startup options; i.e. Safe mode, Last
Good config, etc. Nothing will work, only recycles through the same.

I cannot get to the recovery console as after getting to the screen, upon
pushing R or Enter, the blue screen appears indicating Stop: 0x00000024
(0x001902F8, 0xF732C818,0xF7B2C518, 0xF72D6857) In addition, it shows
ntfs.sys address F72D6857 base at F72cc000, Date Stamp 3b7dc8do.

Dell support had me run certain diagnostics...Hard disk passed, other
diagnostics which I performed also appeared to pass.

Meanwhile, the patient status has not changed. This sounds bad....Any help
would be appreciated.

The Stop 0x24 message indicates that a problem occurred within Ntfs.sys. You
may need to reinstall the O/S in order to replace the damaged file(s).

The following link may provide you with further information:
http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us
/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prmd_s
tp_swhw.asp

 

[Miss Perspicacia Tick]

A possible fault would be, your BIOS chip has gone bad.

Erm, no. If that was the case it wouldn't get as far POSTing as it does. Do
check your facts before posting. Jim Eshelman's site has the correct
diagnosis.

 

[John Vogel]

Erm, no. If that was the case it wouldn't get as far POSTing as it does. Do
check your facts before posting. Jim Eshelman's site has the correct
diagnosis.

I'm just wondering... what is a "BIOS chip"?

 

[JAX]

John, Miss PT has one. She also has CD ROM's that have jumpers that "short
three pins". I know, because she said so! <grin>

JAX

 

[Rick]

A "BIOS" Chip is an integrated electronic circuit on a small silicon chip,
which contains the " B (asic) I (input) O (output) S (service).
Does that help?

 

[John Vogel]

A "BIOS" Chip is an integrated electronic circuit on a small silicon chip,
which contains the " B (asic) I (input) O (output) S (service).
Does that help?

Very close, Rick. It's actually "S (system)" not Service, but that's close
enough

 

[Rick]

John,
I stand corrected...........Slip of the keys.