code 80070002 Windows Update encountered an unknown error

[Peter]

Over the past week or so Windows Update will not load the downloaded updates.
I run Bitdefender antivirus and this program recognises the need for critical
updates and also downloaded them to have them fail. I have run the latest
Malware, Adware and Registery Mechanic. The Windows help and support solution
does not fix. Please help?

 

[Mick Murphy]

http://support.microsoft.com/kb/956698

Above is the MS solution to your problem.
And stay away from registry cleaners.

 

[Rick Rogers]

Can you undo the damage Registry Mechanic has done? It and programs like it
errantly remove necessary entries and cause issues similar to what you are
experiencing.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[Peter]

Thanks Mike.
Followed MS instructions to the letter. Download file changed to .old
Ran update again, same result. Seems file 38,805,504 bytes (DataStore.edb)
is downloading OK but will not install. Any hints would be welcome. Have
Vista Home Premium OEM load from Dubai. I live in Australia.