clients from one location disconnect and can't connect until TS server rebooted

[pocake]

We have several remote locations and TS clients from one location
suddenly disconnect and can't connect until TS server rebooted. (They
received the message TS server unaccessible or something like that)
Clients from other locations and in local network can connect without
problem. Restarting desktops of remote clients don't help. The
situation repeated 1-3 times per week.
I have checked TS logs, but there are no errors. CISCO routers
throught which remote site connected report no errors. I can connect to
remote clients using remote tools like Radmin or SMS remote control.
Does somebody have any ideas?

Any help will be appretiated.

Best regards,
Andrey

 

[Vera Noest [MVP]]

Check if this applies:

898060 - Network connectivity between clients and servers may not
work after the installation of security update MS05-019 or Windows
Server 2003 Service Pack 1
http://support.microsoft.com/?kbid=898060

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
SQL troubleshooting: http://sql.veranoest.net
___ please respond in newsgroup, NOT by private email ___

 

[pocake]

Dear Vera,

I'll try to install update for Windows Server 2003 (KB898060) which,
according Microsoft, fix this issue, and test it.

Thanks a lot,
Andrey