Clearing the Auto Complete Cache

[Marilyn]

I would like to know how to clear the Cache from the
Automatic Name checking feature in Outlook. I updated the
email address from one of my contacts, however, every time
I type in the name of my contact the old email address is
filled in and not the new one. How do we clear the Cache?

 

[Roady [MVP]]

Highlight the name by using the arow keys when the list pops-up and press
DELETE.

To completely clear the cache rename the *.nk2-file for your profile to
*.old

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Setting Permissions on a Mailbox
-Create an Office XP CD slipstreamed with Service Pack 3

 

[neo [mvp outlook]]

Assuming you are using Outlook 2002/2003, wait for Outlook to suggest the
name. Use the arrow keys on the keyboard to highlight the name and then
press the delete key.

For Outlook 97/2000, use this tool to remove the name.
http://support.microsoft.com/default.aspx?scid=kb;en-us;242074

 

[Marilyn]

Thank you for the quick response guys, however, I've tried
deleting the name once it comes up and it's not deleted
from the cache. I will try the previous suggestion and
see if it works.

ty

 

[Marilyn]

I tried looking for the nk2 file and the search results
found nothing. Do you know the path of this file? I
would like to find it so that I may try your suggestion.



ty

 

[neo [mvp outlook]]

It is in a hidden directory. Make sure if using Windows 2000/XP that you
configure Windows Explorer to show you all hidden/system files. (XP will
require to configure the search to look for hidden/system files.) In any
event, you should find the nk2 under:

\Documents and Settings\<userid>\Application Data\Microsoft\Outlook

 

[Marilyn]

Once again thank you for the quick response. I followed
your advice and the only file that matches to nk2 was a
file called Microsoft Exchange Server. Is this the file
that I want to rename to clear the Cache?
Again thank you,

 

[neo [mvp outlook]]

Yes. (rename while all e-mail enabled apps and Outlook are closed)