CHKDSK keeps finding file problems

G

Guest

I ran chkdsk from cmd. It found problems with the file system. I then ran
chkdsk to fix problems from the GUI. The event viewer stated:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up 73 unused index entries from index $SII of file 0x9.
Cleaning up 73 unused index entries from index $SDH of file 0x9.
Cleaning up 73 unused security descriptors.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

19486844 KB total disk space.
7058500 KB in 35705 files.
11332 KB in 3128 indexes.
0 KB in bad sectors.
120252 KB in use by the system.
65536 KB occupied by the log file.
12296760 KB available on disk.

4096 bytes in each allocation unit.
4871711 total allocation units on disk.
3074190 allocation units available on disk.

Internal Info:
90 cf 00 00 bc 97 00 00 ae c0 00 00 00 00 00 00 ................
de 00 00 00 00 00 00 00 e6 02 00 00 00 00 00 00 ................
68 e3 6b 02 00 00 00 00 cc 36 61 1e 00 00 00 00 h.k......6a.....
00 e1 f5 05 00 00 00 00 46 a5 25 2d 03 00 00 00 ........F.%-....
8a 44 de 46 02 00 00 00 60 e6 aa a4 05 00 00 00 .D.F....`.......
99 9e 36 00 00 00 00 00 90 38 07 00 79 8b 00 00 ..6......8..y...
00 00 00 00 00 10 d1 ae 01 00 00 00 38 0c 00 00 ............8...

Windows has finished checking your disk.
Please wait while your computer restarts.

Then I ran chkdsk from the cmd again. The message was essentially the same-
it found problems with the file system. Should I run it again? Should I
worry? I do have some minor problems, but I can live with them if I have to.
Where the cleanups even related to the file system problems? Thanks for any
help or advise. Sandy
 
G

Guest

yeah, just format youre had drive if not in windows expl. then right click on
your hard drive then go to error checking and choose all the options it may
fix the problems have if not then you need a new hard drive.
 
M

Maurice N ~ MVP

Sandy,

Run CHKDSK in XP Recovery Console:
Set pc BIOS to boot from CDROM. Place XP CD in drive. Reboot from the CD.
Select the first option R Repair/Recovery Console. Select your Windows
partition by number. Usually it is 1 . Login to XP with administrator
password. Then run CHKDSK /P from the command line. (In R console /P
replaces /F ).

Run it once (or repeat) until it shows no errors. Run CHKDSK for each drive on your system.
CHKDSK /P :X where X is letter for disk drive

References for Recovery Console:
Description of the Windows XP Recovery Console - Article ID 314058
http://support.microsoft.com/default.aspx?kbid=314058

HOW TO: Install and Use the Recovery Console for Windows XP
http://support.microsoft.com/default.aspx?kbid=307654

To exit the R Console, use the EXIT command.
 
G

Guest

Maurice,

I ran as you directed from the CD. The first time it found errors; the
second time none. Then I checked again from cmd & it found errors again. I
rebooted from the CD & ran /P-it found errors. Then I got bold and ran /R.
But the cmd chkdsk still found errors. A while back I had to perform a clean
reinstall of Windows XP, & I don't remember if I checked for errors
afterwards. But perhaps there are 3 other possibilities:
1) The reinstall was done after a power failure corrupted IE. (I now have a
UPS)
2) I inadvertently downloaded updates to Office XP, & I don't have the
program. Some of the updates can not be removed. Office XP support said I
shouldn't worry about the downloads, as they won't harm my computer. (I
really should pay closer attention- I was looking for updates for Works suite
2002, and...)
3) i used Windows Live Safety center Beta. As so many have experienced, the
virus/spyware scan looped & would not complete. But I managed to use the
other tools, including the registry cleaner. It removed a bunch of files. I
have not noticed any problems directly related to this.
Your opinion will be greatly appreciated. Thanks again,
Sandy (And please forgive me if I should have provided this info originally-
I didn't think of it until now)
 
M

Maurice N ~ MVP

Sandy,
How is your system now? Did you get a clean result from the last run of CHKDSK?
Only asking. Do not run it anymore. I am concerned if you still had continuing errors.
 
G

Guest

Maurice,
I did not get a clean result when I ran chkdsk read only from the cmd. My
system seems mostly ok- I really don't know if the errors are having an
impact. I have had a few problems, but for the most part it's very usable. Am
I worrying for nothing, or is ther a possibility that thing will get worse
over time. What do you think I should do or not do?
Thanks again- Sandy
 
M

Maurice N ~ MVP

Hi Sandy,

Please elaborate on "I did not get a clean result when I ran chkdsk read only from the cmd".

What exactly was the message / results displayed?
What do you mean by "read only" ?

btw, how old is this system / this hard drive ? are you hearing any unusual noises from the hard drive?

On your point # 2 from an earlier post --- regarding downloading some Office update:
If that was done from Microsoft Update website, then, suggest the following cleanup.

from main Windows Start menu, select RUN, type in
CMD <Enter-key>

type in
net stop wuauserv <Enter-key>

Go to Windows Explorer.
Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT.
Modify following as appropriate.
If your Windows folder is C:\Windows. Look at this folder
C:\Windows\SoftwareDistribution\Download

If you find files in there, delete them. That folder is where files are stored from W U downloads.

Go back to Command prompt window.
type in
net start wuauserv <Enter-key>

EXIT <Enter-key>
 
G

Guest

Maurice,
From the command prompt I typed chkdsk (If I try chkdsk /f, I get the
message that the volume is in use by another process. With plain chkdsk, it
says: running chkdsk in read-only mode. It does the usual verification of
files, indexes, and security descriptors. Then it says, correcting errors
in the volume Bitmap. Windows found problems with the file system. Run
chkdsk with the /f to correct these.
I did read somewhere on a MS web page(I believe it was for Windows XP Pro- I
have home, but I would guess it holds for both) that chkdsk read-only may
find "false " errors due to something or the other.

My computer is 3-4 yrs old. I never know exactly what are normal sounds. I
can hear the drive turning when someting is starting, & I've listened online
to abnormal sounds indicating problems. I don't hear any clicks, squeaks,
etc. I did run WDC Lifeguard Diagnostics, & for what it's worth, said my hard
drive was ok.

As to deleting Office XP updates, I'll try your suggestion. I used the
search function to find them, & when I went to delete them, I received a
warning that other components may not work. I chickened out since I have
Works suite 2002, but I suppose I could always reinstall them. If I delete as
per your instructions, will my installed program list still contain the
updates that can't be deleted?

I am really grateful for your time & input. I look forward to your reply.

Sandy
 
M

Maurice N ~ MVP

Sandy,

You gave up too quickly on CHKDSK /F

If you proceed with it, even though it may say it is in use, it will ask & will allow you to schedule it for the next startup.
Let it do that.
 
G

Guest

Maurice,

Sorry for the delay. I actually did and did not give up too quickly on
CHKDSK /F. The errors on CHKDSK read-only from the command prompt occured
after running CHKDSK from the recovery console with both /P and /R, and also
from the GUI with both options checked(recover bad sectors & fix files. I did
run CHKDSK /F from the command prompt as you instructed. It's much faster-
does it skip the bad sector option? Interestingly, I ran it 4 times, & here
are the results:

Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 38 unused index entries from index $SII of file 0x9.
Cleaning up 38 unused index entries from index $SDH of file 0x9.
Cleaning up 38 unused security descriptors.


Windows will now check the disk.
Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.

Windows has checked the file system and found no problems.

Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.

These are in order, & nothing was done in between. Aside from what I already
learned about CHKDSK read-only showing false errors, I found something about
CHKDSK continually finding unused security descriptors due to volume size or
# of files. There was a hotfix for Win 2000, but Win XP SP2 was supposed to
correct it. The MS page confused me a little- it seemed to say even with Win
XP , one could contact MS to request the hotfix.

So my final questions are:
1) Should I worry about it?
2) Should I bother to remove Office XP per your previous instructions?
3) I forgot to mention one thing about HD noise- when I boot up, NAV2005
loads last, and sort of squeaks a little. That is the only time I hear a
noise other than what I presume is normal rotation of the HD. Anything to
worry about?

Here is the MS page: http://support.microsoft.com/kb/831374/

I am extremely grateful for all of your help. I hope to hear from you one
more time.

I thank you,

Sandy
 

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