Changing PST max file size for Outlook 2007

[Jerry B]

I have a user who we are moving from Eudora 6.0 to Outlook 2007. Problem is
file size. Their file size in Eudora is almost 5gigs.
I was following the article at http://support.microsoft.com/kb/832925/ but
ran into a snag when looking for the following location in the registry:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook\PST
The closet I get is: HKEY_CURRENT_USER\Software\Policies\Microsoft
They list a user preference location:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\PST
Of which I get:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook
The question is would I be correct in assuming I would add the required
values to the user preference instead.
If not, what needs to done?
Also does anything need to be done for the OST file?

 

[DL]

The default outlook 2007 or 2003 pst max size is 20gb, with theoretical
unlimited size

 

[Jerry B]

Thanks for the reply but as an FYI I did try this before suimitting this
question and while an import to OE worked fine (entire file imported)
importing from OE into OL7 maxed at 1.86Gigs.
OL7 will only allow you to import mail settings from Eudora and not email.
So if what you are saying is correct, what might I be doing wrong?

 

[DL]

If your entire msg store was correctly imported to OE
You export msgs from OE to OL
I believe, since I've never used OE, that there may be problems if you have
multiple OE folders for msgs

 

[Brian Tillman]

Thanks for the reply but as an FYI I did try this before suimitting
this question and while an import to OE worked fine (entire file
imported) importing from OE into OL7 maxed at 1.86Gigs.
OL7 will only allow you to import mail settings from Eudora and not
email. So if what you are saying is correct, what might I be doing
wrong?

Sounds to me like you've configured an ANSI (outlook 97-2002) PST in your
Outlook. Change it to a Unicode PST.

 

[Jerry B]

Just getting back to this.
Brian,
You may have hit the nail on the head. Initial testing was upgrading
Outlook 02 with Outlook 07 from an Office 07 CD.
I did find trying it on a virgin Windows XP SP2 box and loading Office 07
with Outlook 07 all worked fine.
Trying now with a full upgrade and see about changing from ANSI to Unicode
for the PST and let you know.

 

[Jerry B]

First, thanks Brian for getting me looking in the right direction.
Update:
I am reruning this test but this is what I am seeing.
Upgrading from OL02 to OL07 the original Outlook.pst file does not convert
or get deleted which makes sense since this file may have mail in it (I
didn't consider this since this was a fresh image) Also OL7 does not create
a new xxx.pst file when it is installed as an upgrade even if you tell it not
to keep the older version. (again makes some sense wished it would give you
the option to create a new pst during the upgrade)
The following is why I need to retest but creating a new xxx.pst file and
making it the default did not work. The import from OE still went to the
original outlook.pst file. That was until I removed the original Outlook.pst
file then the import from OE went through.
The fun of testing....

 

[DL]

Importing OE msgs amends the dates to Import date.
Exporting from OE to OL does not

 

[Brian Tillman]

The import from OE still went
to the original outlook.pst file. That was until I removed the
original Outlook.pst file then the import from OE went through.

Sounds like you did not make the new PST the delivery location first.

 

[RLMetheny]

Hi
New to forum, hope you don't mind me resurrecting a old thread, but this is exactly my problem and I didn't quite see a solution here.

I just upgraded from Office 2003 to 2007 and am having the >2GB mailbox size issue.
Went into the registry and it ends at HKEY_CURRENT_USER\Software\Policies\Microsoft; so it looks to be an ANSI PST folder.

How can I get it to 20GB? Do I need to change it to a Unicode PST ?
How do you do that?
Can you just add the missing "\Office\12.0\Outlook\PST" string to the registry?

Thanks