Changing from 32 bit XP Prof to X64 version

[Guest]

I have been running Photoshop CS and CS2 for a year now on my new computer.
I have been using 2 G's 4 X Kingston KVR400X64C3A/512 with no problem.
I upgraded to 4 gigs 4 X Kingston KVR400X643CA/1G. My computer recognized
the change and still runs fine showing 4.096 Total MBs but Available physical
memory is only 2.9GB. Also Photoshop will not recognize the extra ram and I
really need at least 3 G's for this application in my business.

I have been in touch with Adobe over this and I am told that the problem is
with XP Prof. Apparently the normal version (like mine is 32 bit and I need
64 bit. I was told that Microsoft would allow me to change the existing
version for the X64 one.
Is that correct? If it is, it would save my skin. I had no idea that the OS
cared at all about X32 versus X64 (I admit I really don't understand the
connection).

If it is any help my video card is AGP Radeon 9200 SE drvr ati2dvag.dll
version 6.14.10.6462. Processor is Intel X86 Family 15 Model 3 Stepping 4
29992Mhz.

 

[Guest]

Click on the xp icon (top left of page-xp home),you'll see x64 in L.sub menu.

 

[Guest]

Thanks for your reply Andrew. If I were more knowledgeable about xp there is
no doubt your response would be sufficient, but I don't know where to find
the page you mentioned. I've looked everywhere I could think of.

Respectfully

 

[Ricky]

I don't know if they will change versions but you can download a trial
version here..
http://www.microsoft.com/windowsxp/64bit/evaluation/trial.mspx

 

[Bruce Chambers]

I have been running Photoshop CS and CS2 for a year now on my new computer.
I have been using 2 G's 4 X Kingston KVR400X64C3A/512 with no problem.
I upgraded to 4 gigs 4 X Kingston KVR400X643CA/1G. My computer recognized
the change and still runs fine showing 4.096 Total MBs but Available physical
memory is only 2.9GB. Also Photoshop will not recognize the extra ram and I
really need at least 3 G's for this application in my business.

I have been in touch with Adobe over this and I am told that the problem is
with XP Prof. Apparently the normal version (like mine is 32 bit and I need
64 bit. I was told that Microsoft would allow me to change the existing
version for the X64 one.
Is that correct? If it is, it would save my skin.

No, it's no longer correct. When Microsoft first released WinXPx64 to
manufacturers last April, they also offered a "technology exchange
program" so that people meeting certain criteria could exchange their
32-bit OEM WinXP Pro licenses for the WinXPx64 license. If memory
serves, that program ended in July or August.

I had no idea that the OS
cared at all about X32 versus X64 (I admit I really don't understand the
connection).

If it is any help my video card is AGP Radeon 9200 SE drvr ati2dvag.dll
version 6.14.10.6462. Processor is Intel X86 Family 15 Model 3 Stepping 4
29992Mhz.

--

Bruce Chambers

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You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH

 

[Guest]

Thanks Ricky:

I will go to the site and seriously consider trail version. May be more info
there as well. Thanksagain

Peter

 

[Ricky]

You're welcome..I've downloaded it but I don't have a 64 bit processor and
my son won't let me use his. :-(