Changing Broadband provider

G

Guest

Firstly apologies if not in the appropriate newsgroup but as I have had
differing opinions I would appreciate any input to the following question.
I currently pay for my Broadband service with Virgin.net and my main email
is a virgin.net address.
I can however now get broadband as an Orange mobile customer and was
therefore considering switching over to this provider and therefore saving me
the monthly subscription I pay at the moment.
I do not however want to lose my current email addess that I have with
Virgin.net and would like to know wether I will lose this when I stop using
Virgin.net as my Broadband provider or if there is any way I can keep my
virgin.net email address to acess my email once I have switched to Orange.

Thanks for your help - Eos
 
T

Tom Willett

Once you change ISPs, you lose the email address.

| Firstly apologies if not in the appropriate newsgroup but as I have had
| differing opinions I would appreciate any input to the following question.
| I currently pay for my Broadband service with Virgin.net and my main email
| is a virgin.net address.
| I can however now get broadband as an Orange mobile customer and was
| therefore considering switching over to this provider and therefore saving
me
| the monthly subscription I pay at the moment.
| I do not however want to lose my current email addess that I have with
| Virgin.net and would like to know wether I will lose this when I stop
using
| Virgin.net as my Broadband provider or if there is any way I can keep my
| virgin.net email address to acess my email once I have switched to Orange.
|
| Thanks for your help - Eos
 
M

Malke

Eos said:
Firstly apologies if not in the appropriate newsgroup but as I have had
differing opinions I would appreciate any input to the following question.
I currently pay for my Broadband service with Virgin.net and my main email
is a virgin.net address.
I can however now get broadband as an Orange mobile customer and was
therefore considering switching over to this provider and therefore saving me
the monthly subscription I pay at the moment.
I do not however want to lose my current email addess that I have with
Virgin.net and would like to know wether I will lose this when I stop using
Virgin.net as my Broadband provider or if there is any way I can keep my
virgin.net email address to acess my email once I have switched to Orange.

Thanks for your help - Eos

Since Virgin is providing your Internet connectivity, if you no longer
pay for their service you will no longer have their email address.


Malke
 
J

Joe Grover

By default, you would lose your address with them (once you're not paying
them for services anymore, they likely will not longer provide any services
for you hehe). When I worked at an ISP we offered an email-only account for
a few dollars per month, so I would recommend customers switch to that
account and either keep checking it or forward it to their new provider for
a certain amount of time. During that time they would let folks know about
their new address. In some cases I'd help them create an Outlook rule that
delivers any mail received through that account or with that account in the
recipient address to a particular folder so they could monitor that folder
to see who's still sending email to it. Once the customer was satisfied
that they could safely cancel the account they would do so.

Joe
 
R

R. McCarty

I believe AOL allows you to keep your AOL mail address after leaving
their service. As to other ISP's I'm not aware of any that allow a former
customer to keep their email access. That's one advantage of using a Gmail,
Yahoo or Hotmail account - no subscription required.
 
J

John Barnett MVP

Eos, change internet service providers and you loose the email they gave
you. Perhaps you should think of using a web based email account instead,
such as hotmail or Google mail.

I too am with Virgin.net but rarely use my virgin email account. I prefer to
use Google mail instead.

I have to admit to being a little disappointed with Virgin since they merged
with Telewest and NTL. I don't know about you, but since the merger
broadband speed has a tendency to reduce dramatically at various times
during the day, evenings are particularly slow. My connection speed says
5.4Mbps but although the line speed is registered at 5.4 it is nowhere near
that. I only have to start accessing website to notice the difference.

When Virgin were on their own I never had this problem I always maintained a
constant access speed regardless of the time of day. It's amusing, really
considering the old virgin.net were using NTL as their traffic carrier. But
I suppose, at that time, Virgin was a customer of NTL and a reduction in
speed would have caused numerous complaints and Virgin would have probably
insisted NTL stop capping their customers. But now Virgin is a partner so it
looks like they too have been tarred with the same brush:)

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
K

Ken Blake, MVP

Once you change ISPs, you lose the email address.


Yes, however it should be noted that *some* ISPs will let you continue
to use your E-mail address for a relatively low monthly fee. Mine (a
relatively small local ISP) does this.

Whether virgin.net offers this service, I don't know, but Eos might
want to call them and find out.
 
N

Nightowl

Eos said:
I can however now get broadband as an Orange mobile customer and was
therefore considering switching over to this provider and therefore saving me
the monthly subscription I pay at the moment.
I do not however want to lose my current email addess that I have with
Virgin.net and would like to know wether I will lose this when I stop using
Virgin.net as my Broadband provider or if there is any way I can keep my
virgin.net email address to acess my email once I have switched to Orange.

Hello Eos

I used to be a Virgin customer and still have my virgin.net account and
email addresses :) This was a couple of years ago, and policy might
have changed since the merger with NTL/Telewest, but what they always
used to do for a migrating customer was change your account from Plan 2
or whatever to Pay As You Go dialup. That way you don't pay any fee but
can still use the addresses and access the mailbox with any POP3 client
from your new ISP.

Hope this helps!
 
D

DL

Switch your Virgin Account to the free dial up one, then you can keep the
address.
PS My neighbour has an Orange Broadband Connection - it hasn't worked since
it was installed!!!
Orange faired miserably in a recent survey!
 
J

Joan Archer

Which is the way I went when I got ADSL, I still have a UKonline addy but
most of the spam goes to that one <g> and I haven't used them for years. I
also have my phone providers email addy (and it's not BT or NTL) which I
can use on dial-up if and whenever the broadband connection is down, I've
only had to do that once since I had ADSL a couple of years ago <g>
I also have Hotmail and gmail plus a few others <g>
Joan
 
P

Poprivet

Quit reposting this Q: You've already asked, and received good responses
to, this post. When you change ISPs, you have to use that ISP name in your
e-mail address.
 
G

Guest

Well excuse me ! - I didnt know I had repeated the post as my second post if
read correctly is asking advice on the alternatives for a provider and not
how to retain my original email address as was my first question.
If I have made a mistake in duplicating myself perhaps you might like to
consider that not everyone is an 'expert' on posting to newsgroups and
perhaps you might consider that some of us are fairly new to it and don't
intentionally go out of our way to obviously upset someone like yourself who
was clearly never new to it or made mistakes yourself.
 
P

PD43

If I have made a mistake in duplicating myself perhaps you might like to
consider that not everyone is an 'expert' on posting to newsgroups and
perhaps you might consider that some of us are fairly new to it and don't
intentionally go out of our way to obviously upset someone like yourself who
was clearly never new to it or made mistakes yourself.

Touchy summbitch, ain't he?
 
N

Nightowl

Poprivet said:
Quit reposting this Q: You've already asked, and received good responses
to, this post. When you change ISPs, you have to use that ISP name in your
e-mail address.

That's a bit harsh, poprivet -- unusual coming from you. And the second
part I'm afraid isn't correct. I send mail using my old Virgin addresses
or others through my current ISP account every day, and collect mail
from them via POP3 the same way.
 
L

Larry(LJL269)

Besides nullifying span, disposable email addys render this problem
moot.

Just my 2¢ worth. Larry

Firstly apologies if not in the appropriate newsgroup but as I have had
differing opinions I would appreciate any input to the following question.
I currently pay for my Broadband service with Virgin.net and my main email
is a virgin.net address.
I can however now get broadband as an Orange mobile customer and was
therefore considering switching over to this provider and therefore saving me
the monthly subscription I pay at the moment.
I do not however want to lose my current email addess that I have with
Virgin.net and would like to know wether I will lose this when I stop using
Virgin.net as my Broadband provider or if there is any way I can keep my
virgin.net email address to acess my email once I have switched to Orange.

Thanks for your help - Eos

----POSTED @ XPmin mp experimental XP------------------------
Any advice given is my attempt to show appreciation for all
the excellent help I've received here but I'm no MVP so it
may only apply NUGS (Normally, Usually, Generally, Sometimes :)
 
M

Mike

PD43 said:
Touchy summbitch, ain't he?

Not really, just someone looking for some help....................If you
can't provide it, why add to the bullshit.
Or were you just trying to sound witty...............................??
 

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