Changed hosting company

[Guest]

Hi all,

We've changed hosting company recently. There are no issue getting to new
site from outside, however, from inside of our company, we are still going to
old hosting company. When we ping from inside of our network, reply comes
back with old address for the site. When I ping from home, it comes back
with right ip address. What am I missing? Thanks.

 

[Kevin D. Goodknecht Sr. [MVP]]

Hi all,

We've changed hosting company recently. There are no issue getting
to new site from outside, however, from inside of our company, we are
still going to old hosting company. When we ping from inside of our
network, reply comes back with old address for the site. When I ping
from home, it comes back with right ip address. What am I missing?
Thanks.

I'm supposing that if you use Active Directory and your internal domain is
the same as the public domain and someone did not update the record in the
internal DNS server's zone for this domain name.

 

[Guest]

Kevin,

Thanks for the reply..,
However we use .local for our internal domain and .com for external.

 

[Keith Langmead]

Are you using your old ISP's DNS servers for your local networks DNS
resolution? If you are it could be that your old ISP still has the old
records on their DNS servers as being authoritative so they have not
updated. Might be worth checking with them, I've had the same issue with our
ISP in the past.

Keith

 

[Kevin D. Goodknecht Sr. [MVP]]

Kevin,

Thanks for the reply..,
However we use .local for our internal domain and .com for external.

Do you have a zone in your internal DNS server for the public domain?
If not, is the record in the DNS server cache?
What DNS server do you have for a forwarder?
If you don't have a zone for the domain or if it isn't in your cache, it
wouldn't be your problem unless you have the record in your hosts file.