Kathy said:
I am new to my job - the former employee was gone before I arrived!! I
send job estimates and invoices from Quickbooks to customers, and just
realized that the email FROM address is the one for the former employee.
I cannot figure out how to change it.
So why didn't the company flatten and rebuild the used computer to give you
a standard image of what it expects all its employees to have? They should
provide a FRESH image for new employees (after saving whatever data files
they want off that host, if any).
So have you actually looked at the e-mail account that is defined in
Outlook and that you are using to send your e-mails? If using SMTP then
what you put in those fields is what gets used. Just change them to
reflect your account information. Or delete those account and create new
ones using the settings your company tells you to use.
If using Exchange as your mail server, contact its admin. Regardless of
what you put in the e-mail accounts fields (if you even get to see them),
the identity for that Exchange mailbox is defined up in Exchange. If you
are reusing some old mailbox, the Exchange admin will have to change the
identity defined for that reused mailbox. Odd that they didn't give a new
employee a new mailbox (unless it isn't a personal or employee mailbox but
some department-wide mailbox but then YOU nor any person in particular
should be defined in the identity for that department mailbox).
Also - when I try to use my email from our website, it asks me for a
password - I have no idea what it might be or how it got there!!!
Not an Outlook issue, the topic of this newsgroup. Ask whomever is the
admin or web designer for the unidentified web site with which you are
having problems.
