Certified HP C7280 driver

  • Thread starter Man-wai Chang ToDie (33.6k)
  • Start date
M

Man-wai Chang ToDie (33.6k)

Vista drivers for this unit are on HP's WWW site for download.
Vista 32 bit-
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&cc=us&dlc=en&product=3204785&lang=en
Be sure to also download the "critical update" on the same page and
Click to expand...

Thanks!

--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10) Linux 2.6.25.2
^ ^ 18:09:01 up 33 min 1 user load average: 1.00 1.16 1.13
ºî ´© (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/
 
M

Man-wai Chang ToDie (33.6k)

Be sure to also download the "critical update" on the same page and
install it after the drivers are correctly installed.
Click to expand...

Excuse me. That "critical update" doesn't mention anything
about Powerpoint 2007 nor Office 2007. You sure that
it's the solution to that crash...


--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10) Linux 2.6.25.2
^ ^ 18:11:01 up 35 min 1 user load average: 1.06 1.11 1.10
ºî ´© (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/
 
T

Tom Ferguson

According to the web page for that "critical update",
==========
Release Date: 2007-12-10 Version: 1.0.0.0
Description
This update will correct an issue where your networked printer software
uninstalls itself without warning.
==========

There is no mention of it fixing any other issue.

I am puzzled. The post I replied to and your follow-up do not mention
anything about a crash. You just ask if anyone has found the driver for the
printer. So, I have no idea how to respond.

All the best.
--

Tom
MSMVP 1998-2007
 
M

Man-wai Chang ToDie (33.6k)

I am puzzled. The post I replied to and your follow-up do not mention
anything about a crash. You just ask if anyone has found the driver for
the printer. So, I have no idea how to respond.
Click to expand...

Sorry, actually the problem is: If I set the default
printer to HP C7280, using the driver in the URL you
posted, when Powerpoint 2007 closes, it would report
a crash. I am trying to solve this problem and then
some1 said a certified driver could fix this. So...


--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10) Linux 2.6.25.2
^ ^ 21:00:01 up 3:24 1 user load average: 1.04 1.05 1.01
ºî ´© (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/
 
M

Man-wai Chang ToDie (33.6k)

Man-wai Chang ToDie (33.6k) said:
Sorry, actually the problem is: If I set the default
printer to HP C7280, using the driver in the URL you
posted, when Powerpoint 2007 closes, it would report
a crash. I am trying to solve this problem and then
some1 said a certified driver could fix this. So...
Click to expand...

And the funniest thing is: I <bold>DID NOT</bold>
touch the Print button when I closed Powerpoint. :)

--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10) Linux 2.6.25.2
^ ^ 21:58:01 up 4:22 1 user load average: 1.00 1.03 1.02
ºî ´© (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/
 
T

Tom Ferguson

OK. I understand now.

Unfortunately, I can not think of what would cause such a problem. . I'll do
some checking tonight and let you know if I find anything. (E.g. I wonder
about possible 3rd party add-ins or add-ons to PowerPoint.)
 
A

Alan Morris [MSFT]

It's pretty easy for print driver vendors to corrupt the memory within the
application that is using the driver which will cause the application
failure.

If you used a setup program to install the first driver make sure you use
the uninstall application to completely remove the driver before adding the
new one.

So:
remove printer
remove driver 2

remove driver 1 (uninstall application if available)

make sure the driver is not listed in the Drivers page of the printers
folder Server Properties.


now reinstall the printer.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.
 
M

Man-wai Chang ToDie (33.6k)

remove printer
remove driver 2
remove driver 1 (uninstall application if available)
make sure the driver is not listed in the Drivers page of the printers
folder Server Properties.
now reinstall the printer.
Click to expand...

Thanks and yes, I have used your procedure
except the "server properties" step. um...

--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10) Linux 2.6.25.2
^ ^ 12:04:01 up 18:28 1 user load average: 1.07 1.06 1.01
ºî ´© (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/
 
M

Man-wai Chang ToDie (33.6k)

Tom said:
OK. This might be useful. It also fits in with Alan's comments about
memory corruption.

http://wordofwa.spaces.live.com/blog/cns!54B06B92217353E3!221.entry
Click to expand...

Well, I figured out this solution myself after some
googling. I wonder when Micro$oft would work with
HP for this... I think it's affecting all known
HP printer drivers, except maybe those old ones.

--
@~@ Might, Courage, Vision, SINCERITY.
/ v \ Simplicity is Beauty! May the Force and Farce be with you!
/( _ )\ (Xubuntu 7.10) Linux 2.6.25.2
^ ^ 16:08:01 up 22:32 0 users load average: 1.02 1.05 1.01
ºî ´© (CSSA):
http://www.swd.gov.hk/tc/index/site_pubsvc/page_socsecu/sub_addressesa/
 
T

Tom Ferguson

Interestingly, I believe the error relates to a memory access
violation-there was an attempt to access memory not assigned to the
application. I could be wrong-I am no expert on memory management.

That aside, I am glad you at least have a work-around. Hopefully there will
be an actual fix along soon.

Google is your friend! :))
 

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