Certain users unable to receive attachments...?

[Jeff]

I have a user who uses Outlook 2000. He is unable to send attachments
(specifically an Excel file) to two specific users (both using Outlook
Express 6), although they receive the email and all the text inside
successfully. Neither OE user has their security settings set so that
attachments are blocked. I was able to send one of the two users the same
Excel file from my PC successfully.

I use Outlook 2000, and the other user is able to send attachments to me
successfully. To the best of my knowledge, no software has been installed
or changed on any of the computers in question. Ideas?

 

[Diane Poremsky]

is the outlook 2000 user sending the message in RTF format? They need to use
plain text when sending to non-outlook users.

 

[Jeff]

This resolved it. Thank you very much.

is the outlook 2000 user sending the message in RTF format? They need to use
plain text when sending to non-outlook users.