CDRW and DVDRW

[D@annyBoy]

Using a laptop with a built in CDRW. Unable to burn any disc. (No recording tab
despite following all the instructions at MSKB)

Attached a USB DVDRW and it detects my empty CD as 550Mb and unable to burn an
iso. (no recording tab too)

Are there any fixes or do I have to resort to a new installation?

 

[Galen]

In D@annyBoy <origin @ld @nnyboy @ (e-mail address removed)> had this to say:

My reply is at the bottom of your sent message:

Using a laptop with a built in CDRW. Unable to burn any disc. (No
recording tab despite following all the instructions at MSKB)

Attached a USB DVDRW and it detects my empty CD as 550Mb and unable
to burn an iso. (no recording tab too)

Are there any fixes or do I have to resort to a new installation?

Hmm... Start > run > "services.msc" without the quotes > enter > is IMAPI
CD-Burning COM service set to manual? Do you have a third party burning
application installed that's taken over? Have you tried killing upperfilters
and lowerfilters (oddly seems to fix all sorts of crazy errors) and removing
the devices from the device manager and rebooting and letting XP install
them fresh? I don't know what KB articles you've read so I don't know what
you've tried already.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[D@annyBoy]

IMAPI CD-Burning COM service set to manual

have tried changing the registry from 1 to 2

have removed the device and reboot and allow OS detect

have checked upperfilters and lowerfilters

Have you tried killing upperfilters

and lowerfilters (oddly seems to fix all sorts of crazy errors)

How do I try killing the above?

Thanks



While sipping a glass of green tea, I read that Galen wrote in

 

[Galen]

In Galen <[email protected]> had this to say:

My reply is at the bottom of your sent message:

In D@annyBoy <origin @ld @nnyboy @ (e-mail address removed)> had this to say:

My reply is at the bottom of your sent message:


Hmm... Start > run > "services.msc" without the quotes > enter > is
IMAPI CD-Burning COM service set to manual? Do you have a third party
burning application installed that's taken over? Have you tried
killing upperfilters and lowerfilters (oddly seems to fix all sorts
of crazy errors) and removing the devices from the device manager and
rebooting and letting XP install them fresh? I don't know what KB
articles you've read so I don't know what you've tried already.

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html

There's an automated tool and the manual method listed there.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[D@annyBoy]

my registry does not has the upper and lower filters

quote
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
@="DVD/CD-ROM drives"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,62,c5,c0,01,c1,01
"DriverDate"="7-1-2001"
"DriverVersion"="5.1.2535.0"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000\DigitalAudio]
"RegistryVersion"=dword:00000001
"NumberOfBuffers"=dword:00000008
"SectorsPerRead"=dword:00000010
"SectorsPerReadMask"=dword:ffffffff
"CDDASupported"=dword:00000001
"CDDAAccurate"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,62,c5,c0,01,c1,01
"DriverDate"="7-1-2001"
"DriverVersion"="5.1.2535.0"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,62,c5,c0,01,c1,01
"DriverDate"="7-1-2001"
"DriverVersion"="5.1.2535.0"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,62,c5,c0,01,c1,01
"DriverDate"="7-1-2001"
"DriverVersion"="5.1.2535.0"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0004]
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,62,c5,c0,01,c1,01
"DriverDate"="7-1-2001"
"DriverVersion"="5.1.2535.0"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0005]
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,62,c5,c0,01,c1,01
"DriverDate"="7-1-2001"
"DriverVersion"="5.1.2535.0"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0006]
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,62,c5,c0,01,c1,01
"DriverDate"="7-1-2001"
"DriverVersion"="5.1.2535.0"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0006\DigitalAudio]
"RegistryVersion"=dword:00000001
"NumberOfBuffers"=dword:00000008
"SectorsPerRead"=dword:00000010
"SectorsPerReadMask"=dword:ffffffff
"CDDASupported"=dword:00000001
"CDDAAccurate"=dword:00000001
unquote

 

[Galen]

In D@annyBoy <origin @ld @nnyboy @ (e-mail address removed)> had this to say:

My reply is at the bottom of your sent message:

my registry does not has the upper and lower filters

<snip to save space>

If it has no upperfilters and lowerfilters entries then, well, I have NO
idea what to tell you other than to suggest a repair installation of XP.
I've seen some odd things but I can't think of ever having seen those
missing.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[D@annyBoy]

Thanks for the help and assistance

While sipping a glass of green tea, I read that Galen wrote in

 

[D@annyBoy]

I got the device to show as CDRW, but there is no recording tab
any idea how I can get the recording tab?

While sipping a glass of green tea, I read that Galen wrote in

 

[Galen]

In D@annyBoy <origin @ld @nnyboy @ (e-mail address removed)> had this to say:

My reply is at the bottom of your sent message:

I got the device to show as CDRW, but there is no recording tab
any idea how I can get the recording tab?

While sipping a glass of green tea, I read that Galen wrote in

Well, we can try. <g>

Starting here:
http://support.microsoft.com/?scid=kb;en-us;324129

From a link on that page:
http://support.microsoft.com/kb/316529/

Try changing the value to "2" and see if that does the trick?

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[D@annyBoy]

window explorer showing the device as DVD/CD-RW but I cannot burn any cds

While sipping a glass of green tea, I read that Galen wrote in

 

[Galen]

In D@annyBoy <origin @ld @nnyboy @ (e-mail address removed)> had this to say:

My reply is at the bottom of your sent message:

window explorer showing the device as DVD/CD-RW but I cannot burn any
cds

After changing the value to 2 in the registry? I am going to recommend
either a repair installation or a qualified local technician.

Repair Installation of XP:
http://kgiii.info/windows/XP/general/xprepair.html

For the local technician ask friends and family who they'd recommend. Avoid
the larger companies with high turn over rates (e.g.. GeekSquad) and find a
local handy-man type of service. At the other end of the spectrum don't
over-spend and get someone over-qualified for your task. In other words a
team of consultants isn't required for this though local access to the PC is
likely required. If I had bandwidth enough to do Remote Assistance or the
likes I'd offer to take a look as now I'm curious. Alternatively it could
just be that the drive is dorked.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[D@annyBoy]

tell me how to turn on remote assistance and I will let you in
I am testing office 12 and I am sure you know what is a NDA
I am on a 512/256 connection

While sipping a glass of green tea, I read that Galen wrote in

 

[D@annyBoy]

I did a repair, the the CDRW still does not have the recording tab. During the
repair process, one file was missing and the installation ask for the location.
I ignore the error and during the later stage, 2 files were corrupted. and now
my USB mouse and ports are not working. For repair of the OS, am I suppose to
reinstall all the drivers for my laptop?

While sipping a glass of green tea, I read that Galen wrote in

 

[Galen]

In D@annyBoy <origin @ld @nnyboy @ (e-mail address removed)> had this to say:

My reply is at the bottom of your sent message:

I did a repair, the the CDRW still does not have the recording tab. During
the repair process, one file was missing and the installation
ask for the location. I ignore the error and during the later stage,
2 files were corrupted. and now my USB mouse and ports are not
working. For repair of the OS, am I suppose to reinstall all the
drivers for my laptop?
While sipping a glass of green tea, I read that Galen wrote in

Absolutely, install the drivers for your lappy AND look to see if the OEM
has any updated drivers. As for the RA I'd be happy to if you'll ping me
off-newsgroup and not until Saturday I imagine. I'll happily take a look and
see what's going on. My reply email is a real one. I'll wait and do it when
I'm on DSL to ensure that there's bandwidth enough.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[D@annyBoy]

what's your time zone? I at GMT+7

 

[Galen]

In D@annyBoy <origin @ld @nnyboy @ (e-mail address removed)> had this to say:

My reply is at the bottom of your sent message:

what's your time zone? I at GMT+7

GMT-5 (Maine, USA. EST.) Alternatively you can add the reply to address in
here to your Windows Messenger client. No guarantees (of course) but I'll
happily look at if for you.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

 

[D@annyBoy]

hv added you to my MSN contacts

While sipping a glass of green tea, I read that Galen wrote in