CDROM not recognized in Windows XP

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G

Guest

I have a Gateway with XP on it. One day I booted up and
realized that my CDROM didnt show up in My Computer. I
checked the device manager and it said the driver was
missing. Considering that drives don't really have
drivers, I checked Gateway's support site. They gave me
a driver for the IDE controller because that was supposed
to solve the problem. Well it didn't so I called and
they sent me a new drive under warranty because they
decided that was the problem. However, the problem is
still there. Any ideas on how to get the drive to work?

P.S. I tried to get the driver for the Intel Chipset but
the installer said everything was already updated.
 
Yes they have drivers. Have you checked the properties of the CD-Rom ?


One possibility out of many
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Have you also checked the UpperFilters or LowerFilters value in the registry, either by adding its own filter drivers or by removing the registry keys and values

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
 
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