cdrom LTN486S

[Terry Harrison]

cdrom quit working. do not know why. would work
intermittently. was suggested to uninstall and reinstall
driver. will not work at all now. any help appreciated.

 

[K. Graham Clarke [MSFT]]

Hi, Terry.

Are you at least getting the drive light illuminated on the CD-Rom at any
point, either during system startup or while trying to access the CD-Rom
(From windows explorer)?
Check to see that your CD-drive is detected in the BIOS (upon bootup).
If these are still detected, try updating the driver from Disk Manager.

Finally, have you attempted to install a new CD drive?

--
Have a great day!

Graham, MCSE²+I, MCSA
Microsoft Corporation Exchange Enterprise Messaging

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