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1.Check the newsgroups archives for prior discussion or solution of your
problems e.g. http://groups.google.com/groups?group=microsoft.public.windowsmedia
Error message codes may be found searching there or via a general web
search. Most problems have been addressed here before: don't expect a
custom answer.
3. Please deliver feedback to the newsgroup, so that others can be
helped. No one gets paid to help here, and the response rate from the
helped is less than 1%. If that was how medical advancements were made
you'd all have died years ago.