CD-rom problems

[so-fie]

i am having some problems with my CD-rom. when i put a CD
in, the computer doesn't recognize it at all. it keeps
saying there is not a CD in the drive. when i click on
the cd drive icon nothing comes up. PLEASE HELP! What
should i do first, next, etc....

Thank You,
so-fie

 

[Kelly]

HOW TO: Troubleshoot Issues That Occur When You Write Data to a CD-R or
CD-RW Optical Disc in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;en-us;q324129

How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q321641

Hardware Compatibility List
http://www.microsoft.com/hwdq/hcl/search.asp
/top10faqs.htm