CD Rom Drive

[Guest]

My Cd rom drive is not working properly. It has power, but when I put in the cd, it reads it and then nothing happens. I tried uninstalling the drivers for it and reinstalling them but they still dont' work. When I check the properties of both my cd rom and cd rw drive in the device manager it gives me this message for both of them

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19

Click Troubleshoot to start the troubleshooter for this device

So I don't know how to reinstall the correct information. Can anybody help

Thanks

 

[Guest]

Hi

Jason Tsang MVP wrote

Goto http://www.aumha.org/a/xpcd.php#problem
See the second "problem" (read the caveats
Run the provided registry patc

That should fix your problem (basically, a filter driver is missing o
non-operational, the registry patch will delete the filter driver
references for your cdrom(s)

Basically, the reg file from above carries out the steps displayed at thi
website in addition to removing some drivers that may have been used b
older versions of Easy CD Creator that are known to cause problems wit
WinXP

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19
or Code 39 After You Remove Easy CD Creator in Windows X
http://support.microsoft.com/default.aspx?scid=kb;[LN];q31406

Hope it helps

Pete


----- Chris wrote: ----

My Cd rom drive is not working properly. It has power, but when I put in the cd, it reads it and then nothing happens. I tried uninstalling the drivers for it and reinstalling them but they still dont' work. When I check the properties of both my cd rom and cd rw drive in the device manager it gives me this message for both of them

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19

Click Troubleshoot to start the troubleshooter for this device


So I don't know how to reinstall the correct information. Can anybody help

Thanks