CD & DVD drive access denied

[Guest]

When I try to access a CD or DVD I get the following message
D:\ Is not accessible, Incorrect function. for my DVD drive or
E:\ Is not accessible. Incorrect function. for my CD driv
I have run PC doctor and once complete the drive will work properly until I eject the disc and insert a new disk. Once the new disk is inserted I get the same message.
This started last week when I downloaded my upgrade of Norton antivirus and added the firewall software. I have subsequently disarmed the firewall to see if that caused it somehow but it has no impact.
help !!

 

[Col]

I also have this problem, but to take it one step further
I get the same error on my floppy A Drive too.

although I did not notice when this started, I too have
recently installed Norton Systemworks 2004 but did not
install any new firewall software with it.

any help appreciated.

Col

-----Original Message-----
When I try to access a CD or DVD I get the following message:
D:\ Is not accessible, Incorrect function. for my DVD drive or
E:\ Is not accessible. Incorrect function. for my CD drive
I have run PC doctor and once complete the drive will

work properly until I eject the disc and insert a new
disk. Once the new disk is inserted I get the same
message.

This started last week when I downloaded my upgrade of

Norton antivirus and added the firewall software. I have
subsequently disarmed the firewall to see if that caused
it somehow but it has no impact.