cd/dvd device not found

[Guest]

I recently purchased a Toshiba Satellite P105-S6227 with Vista Home Premium
preinstalled. The cd/dvd device worked fine until recently. Suggested
solutions here and on the internet assume XP is the current operating system
or XP was upgraded to Vista Beta2 or Vista. I need a solution for an OEM
Vista operating system.

 

[Chad Harris]

Hi Jim--

This solution will probably work and OEM or not will not be a factor for
this issue. It's probably about filter values.

The most common reason a DVD drive is not detected in XP or Vista is
detailed in this MSKB: (It applies to Vista RTM despite MSFT's overlooking
that it needs to update the title over a month after public RTM)--and it is
far and away the most common reason for your symptom.

CD-ROM drive or DVD-ROM drive appears to be missing after you install
Windows XP or Windows Vista
http://support.microsoft.com/default.aspx?scid=kb;EN-US;320553

Look for any upper or lower filter values in the rregistry and delete them
at the specified subkey values if they exist.

These are much rarer possibilities:

CD-R drive or CD-RW drive is not recognized as a recordable device
http://support.microsoft.com/default.aspx/kb/316529/

Cannot copy files to the CD-R/CD-RW drive
http://support.microsoft.com/default.aspx?scid=kb;en-us;326982

CD-ROM Drive May Not Be Able to Read a UDF-Formatted Disc in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;321640

Good luck,

CH

 

[FKlassen]

I have two new Dell Dimension 9200s and both of them have developed this
problem.
Fix was - power down - open case - disconnect cables from affected DVD -
reconnect cables - power up - hit F2 to enter BIOS set up - make sure DVD is
"ON" in BIOS. If not turn ON.
Hope this help you.

FK