cd drives

[meron]

Please help me find my two CD drives (CDROM & DVD) which do not function.
When I asked HP for support, I received instructions from someone who did
not know what to do and after keeping me for hours on the phone, he told me
to uninstal both CD Drives from Device Manager and I now cannot find them to
reinstal them first and then hope to find a solution to make them work.

Please help!!!

Thanks.

Raya Meron

 

[Galen]

My reply is at the bottom of your sent message.

In

Please help me find my two CD drives (CDROM & DVD) which do not function.
When I asked HP for support, I received instructions from someone who did
not know what to do and after keeping me for hours on the phone, he told
me
to uninstal both CD Drives from Device Manager and I now cannot find them
to
reinstal them first and then hope to find a solution to make them work.

Please help!!!

Thanks.

Raya Meron

The same principle should apply for Vista as it does for XP.

Missing CD/DVD Drives:
http://kgiii.info/windows/XP/general/missing_CD-DVD_drives.html

--
Galen (Not Current MS-MVP)

My Geek Site: http://kgiii.info
Web Hosting: http://whathostingshould.be

"In solving a problem of this sort, the grand thing is to be able to reason
backwards. That is a very useful accomplishment, and a
very easy one, but people do not practise it much. In the every-day affairs
of life it is more useful to reason forwards, and so
the other comes to be neglected. There are fifty who can reason
synthetically for one who can reason analytically." - Sherlock
Holmes