cd drive

[Tom]

cd drive doesn't work at all device mang. shows that
hardware is installed and the driver but will not load
error code 31 please help thanks

 

[Ralph Farmer [MSFT}]

This code appears when a device is dependent on another device to be
functioning correctly. This does not include devices that are enumerated
by the parent device.
The Properties button displays the properties for the other device. More
than likely, the other device will also have one of these Device Manager
error codes. Follow all the recommended solutions. If the devices still do
not work, remove them from Device Manager and use the Add New Hardware
wizard to redetect them. Finally, consult with the hardware manufacturer
for updated drivers.
This can occur if the cdrom is also a cd burner. Remove the cd burning
software to see if the cd device works without the software.
Ralph [MSFT]

"This posting is provided "AS IS" with no warranties, and confers no
rights."

 

[Wolf Kirchmeir]

cd drive doesn't work at all device mang. shows that
hardware is installed and the driver but will not load
error code 31 please help thanks

Goto support.microsft.com, and search for this error. You will find an
article to help you. And bookmark that site - you will need again.

HTH