cd drive won't open or play

[pjruiz(nospaam)]

On Toshiba 1625 CDT running XP Pro, cd drawer won't open and if opened
manually, shows no content in Windows Explorer with disk inserted.
Device Manager shows device working properly.

Please help, thanks.

Paul

 

[Patrick Keenan]

On Toshiba 1625 CDT running XP Pro, cd drawer won't open and if opened
manually, shows no content in Windows Explorer with disk inserted.
Device Manager shows device working properly.

Please help, thanks.

Paul

Sounds like the drive has failed. Device Manager does not show all
functions, particularly not the state of drive optics.

HTH
-pk

 

[Jim]

On Toshiba 1625 CDT running XP Pro, cd drawer won't open and if opened
manually, shows no content in Windows Explorer with disk inserted. Device
Manager shows device working properly.

The device manager is rather clueless. All this really means is that the
electronics are working fine.
My opinion is that the device is broken and needs replacement. Alas,
Toshiba may be the only source.
Jim

 

[pjruiz(nospaam)]

Forgot to mention, the disk is spinning when I open the drawer manually.

 

[Bob I]

You might want to post this to the original thread, this is an orphan
message.

 

[Rock]

On Toshiba 1625 CDT running XP Pro, cd drawer won't open and if opened
manually, shows no content in Windows Explorer with disk inserted.
Device Manager shows device working properly.

Please help, thanks.

Paul

Try a different drive.