Hi,
QUESTION:
===========
I have both devices (DVD & CD Writer) on my computer screen. System shows
that those are working properly.
If I restart my computer with CDs in these drives I can see and work with
these CDs.
I am getting "CD Drive is not accessible Incorrect function" error when I
try to see/run CD if I replace CD with another one or I restart the
computer without any CD in these drives.
SOLUTION:
===========
Please see KB Article # 315350 "Incorrect function" error message when you
access the CD-ROM drive, the DVD-ROM drive, or the CD-RW drive at
http://support.microsoft.com/?kbid=315350
Please Visit the KB Article for the full content.
CAUSE
-----------
This problem may occur if the CD recording program from Roxio Easy CD
Creator is installed on the computer, and if the version of the CD
recording program is not compatible with Windows XP.
Easy CD Creator version 4.x and earlier versions are not supported in
Windows XP.
RESOLUTION
----------------------
To resolve this problem, use one of the following methods, depending on
your situation:
If you have Easy CD Creator 3.x or 4.x, remove the program from the
computer, and then contact Roxio to upgrade to a version of Easy CD Creator
that is supported in Windows XP. For more information about how to remove
the program from your computer, contact Roxio or see the program
documentation.
To contact Roxio, visit the following Roxio Web site:
http://www.roxio.com
If you have Easy CD Creator 5.0x, install the Windows XP update for Easy CD
Creator that is available from Roxio. For more information about how to
download and install the update, visit the following Roxio Web site:
http://www.roxio.com/en/support/index.jhtml
Hope this helps ......
Ashok (Ashokan Achari)
The Posting is provided "AS IS" with no warranties, and confers no rights.