Categories

[Guest]

Hi,

When categories are set in Contact forms, it seems that they are broken up
into multiple categorical segments. For example, if a Contact is part of the
"test1" and "test2" categories, it will be listed under both categories when
sorted via category. Instead of being sorted under both, is there a way to
have one category named, for example, "test1 and test2," in which the form is
only listed under one instead of multiple categories?

Thanks.

 

[Sue Mosher [MVP-Outlook]]

Outlook cannot sort by category, because Categories is a multi-valued (keyword) field. Instead, Outlook groups by categories.

If you want a category named "test1 and test2," you would have to create a category with that literal name. Maybe what you really want is not to group but to filter?