can't use e-mail through outlook express

[Dawn Fuchs]

I'm VERY frustrated!!! I have a new laptop purchased
from Dell. I am unable to send or receive e-mail
through my Outlook Express. I have spent hours on the
phone with my 2WIRE folks, SBC, and Dell. Everyone says
that everything is configured correctly, no viruses and
that the problem is a software issue with Microsoft
Outlook Express. I have a DSL wireless connection
through SBC Ameritech. (I am able to surf the net without
trouble) When I open Outlook Express, I end up with 2
errors in the window. See below.
"A TCP/IP error occurred while trying to connect to the
server. Account: 'pop.sbcglobal.yahoo.com',
Server: 'smtp.sbcglobal.yahoo.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Error Number: 0x800CCC15" and "A
TCP/IP error occurred while trying to connect to the
server. Account: 'pop.sbcglobal.yahoo.com',
Server: 'pop.sbcglobal.yahoo.com', Protocol: POP3, Port:
110, Secure(SSL): No, Error Number: 0x800CCC15"
Please respond to the email above. (This is my work
email) My email address is SUPPOSED to be
(e-mail address removed)
PLEASE HELP ME! ANYONE?!
Dawn

 

[babuji]

Hi,

Refer the following URL:
http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/o
e_5.0/2738.psc.html

 

[MoserRJ]

If you have any Anti-Virus hooked up to sending or receiving email
disable it and then try your email.

 

[Frank Jelenko]

Good point. If you have Zonealarm email scanning and NAV 2003 email
scanning enabled, it will hang on sending/receiving email.