Can't use Contacts in Contacts folder

[BruceBr]

After many hours reinstalling Vista Home Premium and my many applications,
I've run into a snag. Suddenly my Contacts don’t work. I can’t use them via
Outlook or even Windows Mail.

My Contacts folder disappeared. So I recreated it. When I try to add a new
Contact directly in the Contacts folder, the data window appears and
disappears quickly.

I can’t import those Contacts into Mail. I just get a blank dialog box.

I created a new account, logged out and in, and found a new Contacts folder
for that user. But I see the same problem there.

I also copied Contacts from my other Vista laptop into this one. I see the
contacts, but I can’t edit them.

Leads me to believe that the Vista application that manages Contacts is
kaput. I can’t find any reference to this problem in the KB or anywhere
else. Just references to creating Contact Groups.

Right now I’m DOA for sending out email from my Vista machine. I like email
and I want it back!

Thanks much for any help.

 

[DL]

Outlook doesnt use the Mail Contacts

 

[BruceBr]

True enough. But apparently it looks for an Address Book and uses those
Contacts for email lookup. Before I reinstalled Vista, I exported my Outlook
contacts and imported them as Vista Contacts. Then I could look up those
email addresses in Outlook2000.

All I know is it was working this time too until today. Now Contacts
doesn't work even in the Contacts folder. And Outlook2000 won't send out an
email with a valid address since Contacts broke down.

BTW, I used a Restore point prior to the last email I sent out successfully.
Restore worked fine. But Contacts still doesn't work. Something broke in
Vista Contacts. Can't say what tho.

 

[Frank Saunders MS-MVP IE,OE/WM]

After many hours reinstalling Vista Home Premium and my many applications,
I've run into a snag. Suddenly my Contacts don’t work. I can’t use them
via
Outlook or even Windows Mail.

My Contacts folder disappeared. So I recreated it. When I try to add a
new
Contact directly in the Contacts folder, the data window appears and
disappears quickly.

I can’t import those Contacts into Mail. I just get a blank dialog box.

I created a new account, logged out and in, and found a new Contacts
folder
for that user. But I see the same problem there.

I also copied Contacts from my other Vista laptop into this one. I see
the
contacts, but I can’t edit them.

Leads me to believe that the Vista application that manages Contacts is
kaput. I can’t find any reference to this problem in the KB or anywhere
else. Just references to creating Contact Groups.

Right now I’m DOA for sending out email from my Vista machine. I like
email
and I want it back!

Thanks much for any help.

Open the Contacts folder.
Right click a blank spot on the right.
Choose Properties.
Make sure the box at the top says Contacts.

 

[BruceBr]

Open the Contacts folder.
Right click a blank spot on the right.
Choose Properties.
Make sure the box at the top says Contacts.

Thanks Frank. I should have said that I already tried this. Sometimes the
Contacts format appeared and other times it didn't. Even when it did, I
couldn't open or add a contact.

Solution tho!
After running Restore to a point before the problem with no results, I
downloaded the Vista SP1 updates - basically returning my system to the same
SP1 version. The problem disappeared! Working OK now. Go figure.

So now I plan to create an Image of the working C drive. Which I had
planned today when this porblem appeared.

Thanks Frank and DL for your help.

Bruce

 

[Gary VanderMolen]

You have Outlook 2000 installed on your Vista computer?
Outlook 2000 is not Vista compatible. It causes significant conflict with
Vista's contacts.