Can't turn on automatic updates

[fn]

On my coworker's work computer with XP Pro, software updates cannot be
turned on. The entire automatic updates window is greyed out and next to
the "earth and windows icon" is a statement something like "the software
update service is unavailable." Any idea how to fix this? The computer had
several viruses, since cleaned out, and a security profile. We are using an
administrator account now but still can't turn on software update.

Thanks.

 

[Mark Salloway]

Hi fn
Go to start > run and type services.msc
In the service list find 'Automatic Updates' and double click on it. Ensure
the start-up type for this service is set to automatic, if the service is
currently stopped click on the start button in this windows.

Hope that helps you

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Yup, try Mark's thingy first, if that doesn't resolve it, then move on to my
post.