Can't Synchronize my Hotmail folders

M

MMSs

I'm using Outlook 2003 to synchronize my free Hotmail account folders.
Everything was working ok. But today, for unknown resone, I'm
receiving an error message says:

Task 'Hotmail: Folder:Inbox Downloading all items.' reported error
(0x800CCC32) : 'Access to the account was denied. Verify that your user
name and password are correct. The server responded 'Authorization
Required'.'

The message is received for all other folders too.
 
V

Vanguard

MMSs said:
I'm using Outlook 2003 to synchronize my free Hotmail account folders.
Everything was working ok. But today, for unknown resone, I'm
receiving an error message says:

Task 'Hotmail: Folder:Inbox Downloading all items.' reported error
(0x800CCC32) : 'Access to the account was denied. Verify that your user
name and password are correct. The server responded 'Authorization
Required'.'

The message is received for all other folders too.


Is this for a free account? Both Hotmail and Yahoo mail may stick in an
intervening prompt page for security that has you enter a string shown in a
graphic image. After logging in and before getting to the web page for the
mail account, a security page appears which you must answer. Because the
graphic cannot be read by a program, you have to manually enter the string.
Once you do, that security page should not appear for a long time (although,
in one case when they first started using it, I got nailed 3 times in one
day, but I haven't seen it again for months).

Use their webmail interface to login. If you get the security prompt page,
enter the string and continue. Then your e-mail client will work again.
However, you might find that the login fails using the webmail page. If you
are indeed using the correct username and password and in the proper case
(which probably only is needed for the password) but still cannot login then
perhaps your account got hijacked and it isn't yours anymore. If it was a
paid account you might have recourse to contact Microsoft to resolve the
problem. If it was a freebie account, there is no support and you just lost
your account to someone else.

You might also consider disabling anything that interrogates or intercepts
your mails before they reach your e-mail client or those sent to your mail
server, like anti-virus software (disable its e-mail scanning), anti-spam
programs, or anti-malware.
 
D

Diane Poremsky [MVP]

it's sometimes buggy. Try logging into the website and see if it works ok.
 
M

MMSs

Many thanks for the response.

Actually, my account is free, as I said before. And I can access it
throw web browser, and I just tried to synchronise my account using
Outlook Express and it worked.

So all of that point to one program holds the problem completely, it's
Microsoft Outlook 2003.

The puzzling is that it was working before, and I sent and downloaded
messages till yesterday. But when I tried that today it wasn't
possible.

There's one thing changed in my system, between the last good
synchronization and the first one failed, that the windows firewall
turned off due to windows updating.

Do you think this has any effect on MS Outlook.
 
D

Diane Poremsky [MVP]

hotmail HTTP service is buggy at times - as long as it works in OE, either
restart outlook and try again (there is a 24 bug that I thought was fixed -
if restarting works, make sure you have all of the latest updates for both
outlook and windows) or try recreating the account in outlook.
 
M

MMSs

Sorry for being late to answer, I was trying to get the latest updates
for Office, I failed.

Anyway, I tried tto reinstall Office and to repair it by its
installation program, too. But I'm getting this error message:
"Installation ended prematurely because of an error."

So, what's all of that for???
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top