Cant stop XP Pro reboot on shutdown

[Guest]

XP Pro SP2 reboots everytime I shutdown and I'm getting sick of turning the
power off to shutdown. The only thing I can relate it to is a recent install
of a Belekin firewire card which was plug and play???


Chris

 

[Guest]

Hi Chris,

It seems that the Fireware Card might have caused an issue.

Check the device manager

1. Right Click My Computer Icon
2. Click Properties
3. Click Hardware
4. Click Device Manager
5. Expand Newtwork ..

Check for any red cross sign or any yellow exclaimation mark.

I would suggest you to perform a clean boot.

1. Click Start
2. Click Run
3. Type msconfig
4. Click the Startup Tab
5. Click Disable All
6. Click Apply
7. Click OK
8. Restart PC
9. Upon restarting, put a checkmark in the checkbox " Do not show this
message again"

Download the HijackThis Program from:
http://www.spychecker.com/download/download_hijackthis.html

1. Create a new folder on your Desktop and download the File into that folder.
2. Close all the browsers and applications.
3. Double click on the Hijackthis.exe file and run.
4. To scan your system, click on Scan button.

Once Scan is complete

5. Click Save Log
6. Save the hijackthis.log

Post the hijackthis.log here for further analysis.

Regards,

Jitesh Biswas