cant start outlook 2003

[Marie]

I have just tried to use Outlook 2003 for the the first time on my computer
and whilst configuring it through wizard I accidently said I wanted to use
business manager which I dont have. It has now put error messages up
consistently and says I must start up in safe mode. When I say I want to
start in safe mode it then tells me it is not possible. I cant close it and
it just keeps asking if I want to send report. How can I get out of this
problem?

 

[DL]

Use the Mail Applet in the Control Panel to configure the correct type of
account, you possibly used 'Exchange'
http://www.simplehelp.net/2006/09/12/how-to-set-up-outlook-2003-for-email/

 

[Leonid S. Knyshov // SBS Expert]

I have just tried to use Outlook 2003 for the the first time on my computer
and whilst configuring it through wizard I accidently said I wanted to use
business manager which I dont have. It has now put error messages up
consistently and says I must start up in safe mode. When I say I want to
start in safe mode it then tells me it is not possible. I cant close it and
it just keeps asking if I want to send report. How can I get out of this
problem?

Sounds like a Business Contact Manager (BCM) error.

Outlook 2003 is quite old and it sounds like you just installed it from
a CD. Please upgrade it to the current service pack level and try again.

http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

Note that it may take multiple updates to bring your system to current
status.

If that does not help please follow these instructions -
http://support.microsoft.com/kb/903094
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
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