Can't shut down or restart windows

[Kristian Roberts]

Every time I go to the start menu and click on shut down
or restart, nothing happens. It just returns to the
desktop as normal and absolutely nothing happens. I've
just clicked on it to restart twice and now I'm typing
this.

Can anyone help me?

 

[Rick \Nutcase\ Rogers]

Hi Kristian,

See if the troubleshooters from MVP Jim Eshelman help:
http://aumha.org/a/shtdwnxp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x

Associate Expert - WinXP - Expert Zone