Can't send or receive mail

[Guest]

Hi,hopefully someone can help me here.I've been using windows mail for 3
months or so with no problems but now I can't send or receive emails.I
haven't intentially changed anything in my settings and get the below error
message.
Anyone know what I should do to restore normal service?
Many thanks.AW.

Subject '', Account: 'mail.talktalk.net', Server: 'smtp.talktalk.net',
Protocol: SMTP, Server Response: '250 SIZE', Port: 25, Secure(SSL): Yes,
Server Error: 250, Error Number: 0x800CCC7D

 

[Guest]

Hi,hopefully someone can help me here.I've been using windows mail for 3
months or so with no problems but now I can't send or receive emails.I
haven't intentially changed anything in my settings and get the below
error
message.
Anyone know what I should do to restore normal service?
Many thanks.AW.

Subject '', Account: 'mail.talktalk.net', Server: 'smtp.talktalk.net',
Protocol: SMTP, Server Response: '250 SIZE', Port: 25, Secure(SSL): Yes,
Server Error: 250, Error Number: 0x800CCC7D

Does your connection to talktalk.net go through another internet provider's
equipment before it gets there? If so, connections to port 25 are often
blocked to cause trouble for spammers.

What if any antivirus programs do you have? Some of the common ones,
such as Norton, McAfee, and Trend, cause various problems in Windows
Mail, although seldom immediately.

Do you get any error messages mentioning the POP3 protocol? If so,
showing the full error message here will get help for you faster.

 

[Gary VanderMolen]

The error message you included pertains to sending only.

I am concerned about the part that says "SSL: Yes."
The SSL option is seldom used with port 25.
Go to Tools, Accounts, select the talktalk account, Properties,
Advanced. Uncheck the box for "This server requires a secure
connection (SSL)."

If you also get a receive error, please post it here.

 

[Guest]

That's the problem resolved.
Many thanks for your help!

Cheers
AW

The error message you included pertains to sending only.

I am concerned about the part that says "SSL: Yes."
The SSL option is seldom used with port 25.
Go to Tools, Accounts, select the talktalk account, Properties,
Advanced. Uncheck the box for "This server requires a secure
connection (SSL)."

If you also get a receive error, please post it here.

--
Gary VanderMolen [MS-MVP WLM]

Hi,hopefully someone can help me here.I've been using windows mail for 3
months or so with no problems but now I can't send or receive emails.I
haven't intentially changed anything in my settings and get the below error
message.
Anyone know what I should do to restore normal service?
Many thanks.AW.

Subject '', Account: 'mail.talktalk.net', Server: 'smtp.talktalk.net',
Protocol: SMTP, Server Response: '250 SIZE', Port: 25, Secure(SSL): Yes,
Server Error: 250, Error Number: 0x800CCC7D

 

[Guest]

I have not been recieving any e-mail-I don't know what is wrong and I am not
very computor literate.

 

[Guest]

If you get any error messages when you try, show us the full error
messages.

Who's your email provider (usually also your internet provider)?

Whay if any antivirus programs do you have on your machine?

 

[Gary VanderMolen]

What happens when you send an email to yourself?
Is there an error message when you check your mail?