cant send email

  • Thread starter Thread starter Debby
  • Start date Start date
D

Debby

Incoming mail ok but cant send. Had problem periodically before then seems
to right itself for no reason. Tried to send this question before and then
got error message so had to restart computer. Message

An unknown error had occured. Protocol: SMTP, Port: 0, Secure (SSL): No,
Error Number Ox800C013E

An unknown error has occured. Account 'mail.btinternet.com', Server:
mail.btinternet.com', Protocl: POP3, Port:110, Secure (SSL): No, Error Number
0x800C0148
 
Debby said:
Incoming mail ok but cant send. Had problem periodically before then
seems
to right itself for no reason. Tried to send this question before and
then
got error message so had to restart computer. Message

An unknown error had occured. Protocol: SMTP, Port: 0, Secure (SSL): No,
Error Number Ox800C013E

An unknown error has occured. Account 'mail.btinternet.com', Server:
mail.btinternet.com', Protocl: POP3, Port:110, Secure (SSL): No, Error
Number
0x800C0148
Click to expand...

An error message referring to port 0 usually means you have interference
from an antivirus program that prevents looking up the correct port number.
What if any antivirus programs do you have?

Also, you may want to check your settings:

<http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=289750&forumid=20>

Whichever port you are now using for the outgoing email server, you
may want to click on Tools, then Accounts, then your email account,
then Properties, then Advanced, that at the end of the Outgoing mail
port number, then backspace over it, then enter whichever of the
outgoing port numbers (25 or 587) wasn't there before, then click on
Apply, then OK, then Close.
 
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