Can't send email in Outlook Express through AOL

P

Parker

I am not on a LAN and AOL is my ISP. I work with a
program that transfers files using Outlook Express, but I
get the following error message:

The message could not be sent because the server rejected
the sender's e-mail address. The sender's e-mail address
was '(e-mail address removed)'. Subject 'Byers file',
Account: 'pop3', Server: 'SMTP.aol.com', Protocol: SMTP,
Server Response: '554 5.7.1 (IPT:OA) Use port 587 to send
mail from your AOL screen name.
http://postmaster.info.aol.com/errors/554iptoa.html',
Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC78

Any suggestions?
 
L

Lanwench [MVP - Exchange]

Parker said:
I am not on a LAN and AOL is my ISP. I work with a
program that transfers files using Outlook Express, but I
get the following error message:

The message could not be sent because the server rejected
the sender's e-mail address. The sender's e-mail address
was '(e-mail address removed)'. Subject 'Byers file',
Account: 'pop3', Server: 'SMTP.aol.com', Protocol: SMTP,
Server Response: '554 5.7.1 (IPT:OA) Use port 587 to send
mail from your AOL screen name.
http://postmaster.info.aol.com/errors/554iptoa.html',
Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC78

Any suggestions?

See the error message? Did you check out that link?
Looks like you need to set up your SMTP server to use a different port (25
is the default). Check with AOL support for help.

Also note:
This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name..

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

If you're accessing the Microsoft newsgroups through the MS Product Support
Services Community Newsgroups web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number.

A good website for information on OE is:
http://www.tomsterdam.com/
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top