Can't send email from Outlook 2007 using Web Access

[Brian McGuigan]

I'm using Outlook 2007 on a Vista Business machine accessing Exchange Server
2003. I can collect my e-mail OK, but when I try to send email with the NEW
Button, the email form that opens up does not have an enabled Message Box.
All I get is a small button with a red x on it. Anyone any ideas?

 

[F. H. Muffman]

I'm using Outlook 2007 on a Vista Business machine accessing Exchange
Server
2003. I can collect my e-mail OK, but when I try to send email with the
NEW
Button, the email form that opens up does not have an enabled Message Box.
All I get is a small button with a red x on it. Anyone any ideas?

Ok, I think you're mixing applications here.

Outlook 2007 is a stand alone mail client that runs as its own executable.
OWA is a web based mail client that is actually part of Exchange Server that
is run through a web browser.

So, are you using Outlook 2007 or OWA?

Assuming you're using OWA, since the problem actually points to a known OWA
problem:

a) microsoft.public.exchange.clients is the right place
for OWA issues as it is part of Exchange, not part of Outlook.

b) You'll want to tell your Exchange administrator to install the hotfix in
http://support.microsoft.com/default.aspx/kb/911829 on the server because
you are running
Vista, and that should put the text boxes back on the form.

 

[Beth Vance]

I have the same problem! I see noone answered your question, but, did you
ever figure it out?

 

[F. H. Muffman]

I have the same problem! I see noone answered your question, but, did you
ever figure it out?

Apparently you missed my response:

Ok, I think you're mixing applications here.

Outlook 2007 is a stand alone mail client that runs as its own executable.
OWA is a web based mail client that is actually part of Exchange Server that
is run through a web browser.

So, are you using Outlook 2007 or OWA?

Assuming you're using OWA, since the problem actually points to a known OWA
problem:

a) microsoft.public.exchange.clients is the right place
for OWA issues as it is part of Exchange, not part of Outlook.

b) You'll want to tell your Exchange administrator to install the hotfix in
http://support.microsoft.com/default.aspx/kb/911829 on the server because
you are running
Vista, and that should put the text boxes back on the form.